Contact the Professional Standards and Quality team

Professional Standards and Quality Department

The Professional Standards and Quality Department (PSQ) is a dedicated team for safeguarding children, young people and vulnerable people. This department has the job of making sure The Salvation Army creates a culture, adopts strategies and takes action to promote child wellbeing and prevent harm to children, young people and vulnerable people. 

Complaints or concerns about child abuse

Child abuse concerns must be forwarded to a Safeguarding Specialist, who is employed by The Salvation Army to investigate reports and concerns of this nature.

Please call our Professional Standards and Quality Department on 03 8878 4500 or email  professionalstandards@aus.salvationarmy.org

Child Safe Policy Documents

The Salvation Army has formal policies dealing with the protection of children, young people and vulnerable people.   To access the policies, please call 03 8878 4500 or email childsafe@aus.salvationarmy.org