Youth services
You may feel like no one's listening or that no one understands. But we hear you, and we're here to help you through the challenges life may throw at you because your hopes, dreams and purpose in life matter.
Whatever is happening at the moment, whether you need support, food and shelter or are looking for advice on job seeking or career pathways, we are here to help. Whether you just need a hand for a little while or if you're trying to turn your life around, our youth services are places you can be safe and find some support to help you keep going.
We offer youth services and programs across the country. Our trained youth workers are ready to help you with:*
- Crisis and transitional accommodation
- Educational and vocational programs, and accredited workplace training
- Drug and alcohol support
- Individualised support and case management
- Drop-in facilities
- Counselling, as well as chaplaincy and advocacy support
- Social skills and life skills (including driving)
- Creative arts and multimedia
- Legal services and support
*Please be aware that not all services may be provided at every centre.
Drop in and say hi
We welcome all people, regardless of race, gender, status, or sexual orientation. We understand that a safe space for growth is created when people feel believed in, valued, listened to and respected. Our centres are safe and supportive environments where you're free to be you.
Youth services around Australia
Select your state below to find details about youth services in your area.
ACT
Oasis Youth Services - ACT
- Oasis Youth Services supports young people who are homeless and aged 16-24 years delivering crisis accommodation services across the Southern Canberra region.
- In addition, the service provides an Outreach Program that works with young people who are homeless or at risk of homelessness; including young people who are sleeping rough, couch surfing, living in a homeless service or even transitioning into their own accommodation but require support to establish and maintain a tenancy and to address other issues.
Contact:
NSW
Oasis Youth Services – Hunter
We provide a range of high-quality services and assistance in the Hunter region to young people aged 12 to 25 years and their families. Offering physical, emotional and spiritual support in a youth friendly environment. We can assist you with:
- Counselling and general support for young people aged 12 to 25.
- Individual and group anger management courses.
- Support for parents of adolescents.
- Training in Hospitality
- Crisis support.
- Counselling, advocacy, support and referral: by qualified experienced counsellors and youth workers
- Drug and alcohol: Qualified staff assist young people with drug and alcohol issues, and provide referral to specialist services.
- Mental Health: Oasis Hunter staff work closely with Community Mental Health offering support, counselling and referral
- Parent /Carer Workshops: and phone support to parents and careers
Oasis Youth Services – Central Coast
Oasis Central Coast deliver a range of programs and services to support young people aged 12 – 25. We offer support through case management, school programs, counselling, training, social activities and welfare support.
We aim to provide support for people to reach their goals for short-term and long-term outcomes through:
- Mentoring and coaching
- Provide a safe space, self-determination
- Counselling
- Vocational training and work experience
- Life and living skills
- Development workshops for personal and interpersonal skills, leadership skills
We support young people to develop skills through vocational training and work experience opportunities in our Community Shop, Pop Up café, Business Administration and Workshop. We have a range of life skills short courses to engage people to build their confidence and self-esteem. We provide community support through our meals program, shower and laundry facilities for people experiencing homelessness, and welfare support.
Oasis Youth Services – Sydney
Oasis Youth Services – Sydney work with young people aged 16-24 years. With more than 25 innovative, uplifting services, Oasis offers outreach, accommodation and specialist intervention services to assist young people to build confidence and gain their independence Our services include:
- Crisis Accommodation (16-21 years) and Transitional Accommodation (16-24 years).
- Support and arrangements to connect with appropriate services as you work towards sourcing long-term, stable accommodation
- Meals and practical needs
- Recreational programs such as sports nights, movie nights and design competitions
- Training, education, driving and employment programs
- Budgeting, finance and legal support
- Casework
- Information and support for mental health, drugs and/or alcohol, health and wellbeing
- ‘Street Media’ Creative Arts workshops and training programs in music, radio, film, photography
- Drop-in centre for breakfast, laundry services, computer use, support
- Emotional and spiritual support
Oasis College Surry Hills
Oasis College is an independent school for young people who may benefit from a more individual learning experience; an experience which differs from mainstream schooling. Oasis College is located in Surry Hills, Sydney and currently offers Years 11 and 12. Students at Oasis College will be provided individualised opportunities to succeed and build their independence within the classroom.
Youthlink
At Youthlink we work with young people who may be experiencing homelessness, problematic drug and alcohol use, social isolation, mental health issues and family trauma. We believe that every person has potential, despite their life experiences. Our staff are dedicated and committed to supporting young people to overcome barriers and enable them to live positive and successful lives. Our aim is to offer young people, HOPE!
Programs offered through Youthlink, include:
- Reconnect
- Fyrst
- Headfyrst
- Youthlink Adventure and Recreation Services
- Drive for Life
- Skills 4 Life
Drive for Life
Drive for Life is a driver training and mentoring program that equips young people who face barriers to education, training and employment to attain their driver’s licence. The program removes these barriers and provides a pathway towards positive role models, developing independent life skills and improving employment prospects.
QLD
Youth Outreach Service
The Salvation Army’s Youth Outreach Service (YOS) aim to support young people to overcome adversity and move forward in a positive way toward independence.
We provide education, training and employment pathways, court support, accommodation, assessment and referral programs for young people 12-25 yrs. In addition, we advocate for young people, especially those who do not have the support of an adult in their lives.
We do this through a variety of programs and services, including:
- Housing and Tenancies – Kickstart, Launchpad and Shareway programs
- Justice and Advocacy – Cornerstone program
- Driving program – Drive for Life
- Education – YOS Lawnton, Goodna Schools and Pirlirrpa Alternative Education Program
YOS Independent School
The Salvation Army Youth Outreach Service Independent School offers therapeutic education programs for students in years 10-12. YOS Lawnton and YOS Goodna campuses work with young people aged 15-19 who have disengaged from mainstream schools for a variety of reasons and provide opportunities for continued education at our Campuses.
- YOS Lawnton Campus
- YOS Goodna Campus
Pirlirrpa Alternative Education Program
Tom Quinn Community Centre
The Tom Quinn Community Centre (TQCC) provides support to the community through a variety of local programs that focus on developing key life and living skills.
TQCC supports young people from the classroom into the workforce through:
- Youth programs
- Education (Alternative School - years 7-10).
- Work experience programs
- Employment programs
In addition, we offer Vocational Training and Accredited Training on-site, utilising our Commercial Kitchen, Training Café, Timber/ Metal Workshop, Community Garden and Nursery.
Tom Quinn Community Centre Alternative School (TQCCAS)
The Tom Quinn Community Centre Alternative School (TQCCAS) is a non-government Independent, Special Assistance School based at the Tom Quinn Community Centre in Bundaberg. TQCCAS caters for students from Year 7 to Year 10 who are experiencing barriers to attending mainstream schooling.
Contact: 8 Killer Street, Bundaberg QLD 4670
Bundaberg Youth Refuge
Bundaberg Youth Refuge provides crisis accommodation and supported living to young people aged 16-24. We can support you with:
- Crisis accommodation for young people who are experiencing homelessness (between the ages of 16-21).
- Community based accommodation for young people and families who are experiencing homelessness (between the ages 18-24).
- Case management
- Referrals to other support agencies
Soundpoint TSA and Sony Foundation Youth & Community Centre
We are here to support you as you work towards your hopes and dreams and connect with your community. We have a bunch of regular programs happening throughout the week, such as ‘Aspire’ hip-hop dance and mentoring program, as well as a variety of holiday programs. Check out our community café Mondays – Wednesdays and our free BBQ at 6pm on Thursday nights. There’s so much to be involved in - why not come and check us out?
Soundpoint Youth and Community Centre was established with funds raised by the Australian public and organisations, such as Sony Music Australia, after the Goodna flood of 2011.
Contact: 27 Smiths Road, Goodna QLD 4300
(07) 3280 8800
Drive for Life
Drive for Life is a driver training and mentoring program that equips young people who face barriers to education, training and employment to attain their driver’s licence. The program removes these barriers and provides a pathway towards positive role models, developing independent life skills and improving employment prospects.
SA
Youth Supported Accommodation
If you are aged 15 to 25 years and are experiencing homelessness, or may soon experience homelessness, we can provide supported accommodation for you. Transitional accommodation and support
Our case managers provide support and information to help with independent living skills and connect you with your community. Rent and general living costs apply, including utilities.
We also have a range of other services available to you including referrals to job, education and training programs, budgeting assistance, counselling, health services, drug and alcohol support, and referrals.
Referrals to our centre are made by current support agencies or you can self-refer.
Youth Outreach accommodation is located in the Inner North and North Eastern suburbs of Adelaide. Youth Outreach covers the Local Council area of Tea Tree Gully, Salisbury and part of Port Adelaide Enfield.
Phone: (08) 8397 9333
Muggy’s Accommodation
If you are 16-18 years of age and are under the guardianship of the Minister, we provide medium to long-term accommodation for you. If you have experienced multiple previous placements, we want to bring stability and give you access to long-term housing options. Muggy’s has support 24 hours a day and provides a safe environment in times of crisis.
For more information: Office of the Guardian - Charter of Rights
Muggy's is a youth accommodation service in the northern, southern and northern country regions of Adelaide, operated by The Salvation Army Ingle Farm. It is funded by the Department for Education and Child Development - Families SA.
For referrals, please contact Placement Service Matching and Allocation (formally Placement Service Unit) on 08 8463 3666
Burlendi Youth Shelter
Burlendi is a residential program for people 15 to 17 years of age and in need of accommodation. We are staffed by understanding youth workers 24 hours a day, to provide support for you.
We provide care and support in this emergency-short term (3-12 month) housing for up to eight young people at a time. Each person has their own bedroom and access to shared living areas including a well-equipped rec room to relax in and 'let off some steam'.
Our case managers provide support and information to help you with independent living skills and to connect you with your community.
Young people can be referred to
Phone: (08) 8397 9333
For More Information On Homelessness
VIC
TSA Youth Services Peninsula
TSA Youth Services Peninsula provides an integrated housing and support program for young people aged 16-25 years.
- assists young people who are homeless and those at risk of becoming homeless with a range of safe crisis accommodation and support options to overcome immediate housing crisis
- short term crisis housing, longer supported accommodation and access to a range of brokerage funds to assist young people access share / private rental options
- pathways to accredited education and training opportunities and support to maintain education until completion
- structured life and living skills program activities to assist young people to develop the skills and confidence required to live independently
- Assistance for young people to resolve conflicts and re-establish relationships with their families and others who play an important role in their lives
- Access to a range of counselling, mediation, group activities and practical support for the whole family
- Assistance for young people to access employment opportunities through partnerships with trade related industry to give young people practical work experience and industry mentoring and guidance
- Access to a broad range of health and wellbeing activities, with specialist support to assist with problematic drug and alcohol and mental health issues
We accept referrals from everyone, including service providers and schools, friends, families and young people themselves.
62 Playne St Frankston, Vic, 3199
Contact: (03) 9781 0188
TSA Youth Services North West Metro
TSA Youth Services North West Metro is committed to working in partnership with young people 12-25 years to address the issues contributing to their unique experience of crisis and homelessness, with a particular focus on assisting young people to:
- develop life and living skills to prepare for independence
- improve health & wellbeing
- promote opportunities to overcome exclusion and isolation
- explore education pathways and participation
- work towards long term sustainable housing
We support young people through a range programs and services, including:
- Referrals to other support agencies
- case management
- advocacy services
- outreach and transitional support services
- counselling
- life and living skills programs
- parenting support
- housing support
- education support
- employment support
- community and cultural support
West Team: 34 Devonshire Road, Sunshine Vic 3020
North Team: 2/828 Sydney Road Coburg North Vic 3056
TSA Youth Services Northeast Victoria
The Salvation Army’s Northeast Victoria Youth Services is based in Shepparton and delivers programs and services to disadvantaged and marginalised young throughout the Goulburn Valley and across the Hume Region. Services and support are provided without discrimination and include:
- Youth Homelessness and Housing Support – case management support for young people aged 16-25 who homeless, couch surfing, living in unsafe, insecure or unsustainable housing or who are experiencing family violence.
- Youth Refuge – providing fully supported crisis accommodation for young people aged 16-21 where all options for accommodation have been exhausted. Youth Support Workers are on-site at the Youth Refuge 24/7
- Youth Justice Community Support Services – providing support to young people involved in the Youth Justice System
- Youth Justice Group Conferencing – a facilitated conference in a supportive environment that brings together a young offender with those affected by the crime, using a Restorative Justice Model
Contacts:
Youth Refuge Referrals: 0417 038 492 (24 hour service)
Youth Homelessness Support: 03 5820 8000 (Business hours)
Youth Justice: Referrals occur only via the court system
Upton Rd and Tranmere St – Accommodation and Outreach Services
The Upton Rd site provides refuge and outreach support to young people residing in or connected to the Inner & Middle South regions of Melbourne. The Tranmere Street site is based in the Inner North and provides both refuge and support to young people in this region. Both sites work with young people who are homeless or at risk of homelessness and can support single young people, couples and families with accompanying children. The program offers assertive outreach support and access to a range of innovative programs and services that focus on building skills and restoring confidence. It is our goal to assist young people to transition from homelessness and achieve independence.
Our 24/7 support team and case management program will offer support in the following areas:
- Addressing your immediate need for shelter, safety, warmth, food and emotional support
- Explore a range of accommodation options including emergency and refuge accommodation, supported education options and private rental pathways.
- Help you to maintain your connections to existing supportive relationships
- Access to general health and dental care
- Enhance life and living skills
- Assistance to secure an income and develop budgeting skills
- Access to onsite psychologist and AOD support at both sites
- Access pregnancy support and support from an onsite Specialist Children’s worker who focuses on early attachment and parenting support
- Education, training and employment options
For further information about the referral process please contact Youth Services:
4b Upton Road, St Kilda VIC 3182
Tel: (03) 9536 7730
Free call: 1800 627 727
L2P learner driver mentor program
The TAC funded VicRoads L2P learner driver mentor program assists learners under 21 years of age, without access to a supervising driver or vehicle, to gain the 120 hours of driving experience required to apply for a probationary licence.
You are matched with fully licensed volunteer mentors, and use a sponsored vehicle to gain supervised driving experience.
WA
Landsdale House
Landsdale House provides medium to long-term accommodation and care for young people, aged between 15-17 years.
We provide:
- Life skills, social skills and personal health development.
- Homework and education support, including numeracy and literacy skills.
- Work experience and job search training.
- Recreation, leisure and cultural activities.
- Outdoor wilderness experiences and activities.
- Strong emphasis upon improved family relationships, where possible.
Contact: (08) 9328 1600
Oasis House
Oasis House provides medium to long-term accommodation and care for young people, aged between 15-17 years.
We provide:
- Life skills, social skills and personal health development.
- Homework and education support, including numeracy and literacy skills.
- Work experience and job search training.
- Recreation, leisure and cultural activities.
- Outdoor wilderness experiences and activities.
- Strong emphasis upon improved family relationships, where possible.
Contact: (08) 9328 1600
Transitional Support Service
The Transitional Support Service (TSS) support young people in the transition between leaving care and independent living. TSS works with young people who:
- Are aged 15-25 years old
- Have a care and protection order at the age of 15.
- Are currently residing in care
- Are preparing to leave care
- Who need support after leaving care
TSS can offer young people
- Information and advice on health, employment and education
- Family support
- Access to accommodation
- Recreational opportunities including camps
- Life and living skills
- Referrals to other support agencies
Contact: (08) 9328 1600
Free call: 1800 447 797
Kalgoorlie-Boulder Youth Crisis Accommodation
We provide crisis accommodation service for 15-24 year olds. Kalgoorlie-Boulder Youth Crisis Accommodation provides young people support to develop independence and encourage personal growth.
We provide:
- Emergency, overnight and short-term supported accommodation for up to 3 months
- Regular and ongoing support to young people and families
- An opportunity to learn independent living skills and self-development
- A safe environment that fosters personal growth
- Information and referral service to young people and their families
Contact: (08) 9091 1016
Karratha Youth Crisis Accommodation
We provide crisis accommodation service for 15-24 year olds. Karratha Youth Crisis Accommodation provides young people support to develop independence and encourage personal growth.
We provide:
- Emergency, overnight and short-term supported accommodation for up to 3 months
- Regular and ongoing support to young people and families
- An opportunity to learn independent living skills and self-development
- A safe environment that fosters personal growth
- Information and referral service to young people and their families
Contact: (08) 9144 1881
Oasis Independent Living Program
We provide independent supported accommodation within the community for 16-21 year olds as they move towards independent living.
We provide:
- Semi-supported transitional accommodation for up to 12 months.
- Assistance to find and maintain independent accommodation
- Life and living skills development
- Referrals to other support agencies
- Information and advice on health, employment, housing and education
Contact: (08) 9328 1600
Find another support service
If you are concerned for the immediate safety of yourself, or someone else, please call 000 for emergency assistance.
There are a number of other support services which you can access outside of The Salvation Army, including:
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A free online directory that assists Australians to find and access support services (National) |
Ask Izzy Website: www.askizzy.org.au |
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Mental health information and support (National) |
Beyondblue Website: www.beyondblue.org.au Phone: 1300 224 636 |
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Mental health information and support (National) |
Headspace Website: www.headspace.org.au Phone: 1800 650 890 |
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Counselling information for kids, teens and young adults (National) |
Kids Helpline Website: www.kidshelpline.com.au Phone: 1800 55 1800 |
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Youth information and resources (National) |
ReachOut Website: www.au.reachout.com |
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Sexual assault and domestic violence hotline (National) |
1800Respect Website: www.1800respect.org.au Phone: 1800 737 732 |
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Telephone and online counselling service for people affected by suicide (National) |
Suicide Call Back Service Phone: 1300 659 467 |
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Emergency and crisis accommodation (ACT) |
One Link ACT Website: www.onelink.org.au Phone: 1800 176 468 |
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Emergency and crisis accommodation (NSW) |
Link2Home Phone: 1800 152 152 |
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Helpline for protecting children and young people at risk of significant harm (NSW) |
Child Protection Helpline 132 111 |
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Emergency and crisis accommodation (QLD) |
Homeless Hotline Qld (16+ years old) Phone: 1800 474 753 |
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Emergency and crisis accommodation (SA) |
Youth Gateway Free call: 1800 807 364 |
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Emergency and crisis accommodation (VIC) |
Statewide After-Hours Service 1800 825 955 (5pm – 9am Mon-Fri) | (24hrs Weekend) |
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Emergency and crisis accommodation (WA) |
Entrypoint Perth (08) 6496 0001 Free call: 1800 124 684 |
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Emergency and crisis accommodation (WA) |
Crisis Care Helpline (08) 9223 1111 Free call: 1800 199 008 |