Homelessness support and services

Homelessness support and services

If you're experiencing homelessness or seeking assistance, the Salvos is here for you.

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Homelessness support services

The Salvation Army is committed to keeping our homelessness services accessible while addressing the COVID-19 restrictions. This includes ensuring the safety and well-being of our clients and staff throughout this time, particularly as we enter the post lockdown stages of COVID-19.

For the current state-based, or service-specific information, please contact individual services by looking for contact information in the 'Find a homelessness service near you' form below.

The Salvation Army is the largest provider of homelessness services in Australia.

Services are free, voluntary, accredited and delivered by professional and committed staff. Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home.

At The Salvation Army we are proud to provide a range of homelessness services specific to adults and families, including accompanying children. This includes accommodation, case management services, advocacy, limited financial assistance, counselling and meals, as well as connection and referral to other specialist services.

Read more about our homelessness services

Find support near you

If you are seeking assistance, please enter your location to find the nearest service.

Please note: we do not publicise the physical addresses of some of our accommodation facilities to ensure the privacy and protection of residents.

 

Or find Homelessness Services by State

Please choose state based on your location

NSW

Inner City Men's Homelessness Service (Foster House)
5-19 Mary Street, Surry Hills NSW 2010
Phone (02) 9212 1065
24/7
Males 18 years+

Broken Hill Adults and Families Homelessness and Housing Support Service
633 Lane Street Broken Hill NSW 2880
(08) 88087 1999
8.00 AM - 6.00 PM Monday to Friday

Eligibility criteria including any restrictions for example the program only covers particular suburbs (catchment areas) - Broken Hill LGA and Unincorporated area; adults and families over the age of 25 years experiencing homelessness and victims/survivors of DFV.

TSA Homelessness Murrumbidgee (TSA-HM)
Leeton: 2B Maple Street, 2705 (not mailing) P/o Box 92Griffith
103A Binya Street, 2680 (not mailing) P/o Box 1142
0432 00 11 63
9.00 AM - 5.00 PM
We do not provide Supported Accommodation e.g. not a 24/7 supported site.

VIC

Flagstaff Residential Services
9 Roden St
West Melbourne 3003
Phone: (03) 9329 4800

The Open Door
166 Boundary Rd
North Melbourne 3051
Phone: (03) 9329 6988

Foley House
78 Ryan St
Footscray 3011
Phone: 9689 8843
 

St Kilda Crisis Centre
29 Grey St
St Kilda 3182
Phone: 1800 627 727 or 9536 7777

Homelessness Western Metro
6/147 Harvester Road
Sunshine VIC 3020
Phone: 03 9312 5224
9.00 AM – 4.00 PM, Monday to Friday

Homelessness Barwon
35 Myers Street,
Geelong VIC 3220
Phone: 03 5223 5426
9.00 am – 5.00 pm, Monday to Friday

Homelessness Wimmera South West (Warrnambool, Portland, Hamilton, Horsham)
Warrnambool: 70 Henna Street, Warrnambool VIC 3280 | 03 5564 9111
Portland: 33 Henty Street, Portland VIC 3305 | 03 5523 3749
Hamilton: 246 Gray Street, Hamilton VIC 3300 | 03 5572 5822
Horsham: 12 Kalkee Road, Horsham VIC 3400 | 03 5382 1770
9.00 am – 5.00 pm, Monday to Friday (Hamiilton Office: Monday to Thursday)

Homelessness Ballarat
6 Crompton Street
Soldiers Hill VIC 3350
Phone: 03 5329 1100
9.00 am – 5.00 pm, Monday to Friday

Salvation Army Homelessness Services - Northern Region
27 Wyndham St, Shepparton, Vic, 3630
Phone: (03) 5820 8000
Opening Hours: Monday to Friday 9-5pm

 

Salvation Army Homelessness Services – Seymour
Shop 5/6 The Mall, 78 Station Street, Seymour VIC 3660
Phone: (03) 5799 2583
Opening Hours: Monday to Friday 9-5pm

 

Salvation Army Outreach Connections Program – Wangaratta

39 Ovens Street, Wangaratta, Vic, 3677
Phone: (03) 5820 8000
Opening Hours: Monday to Friday 9-5pm

 

Salvation Army Outreach Connections Program – Wodonga
210 Lawrence Street, Wodonga, Vic, 3690
Phone: (03) 6024 2393
Opening Hours: Monday to Friday 9-5pm

 

The Salvation Army Homelessness Services – Peninsula
37 Ross Smith Ave Frankston, VIC 3199
Phone: (03) 9784 5000
Opening Hours: Monday to Friday 9-5pm

 

Salvation Army Homelessness Services – Rosebud
17-19 Ninth Avenue Rosebud, VIC 3939
Phone: (03) 5986 0000
Opening Hours: Monday, Tuesday, Thursday and Friday 9-5pm

 

The Salvation Army Homelessness Services – Gippsland
2 Long Street, Leongatha, VIC 3953
Phone: (03) 5662 6400
Opening Hours: Monday to Friday 9-5pm

 

The Salvation Army Homelessness – East
353 Whitehorse Road, Nunawading 3131
Phone: (03) 9890 7144
Opening Hours: Monday to Friday 9-5pm

SA

Port Augusta Community Services
Shop 1, 96 Carlton Parade, PORT AUGUSTA SA 5700
Phone: 1800 033 910

SA Towards Independence Network 
Whitmore Square
Phone: 08  8110 8500

TAS

Oakleigh Accommodation Services
103 Wilson Street Burnie Tasmania
Phone (03) 6430 4100
24/7 & On call
Emergency and Transitional Accommodation for Men; Women and children experiencing or at risk of homelessness.
Eligibility criteria including any restrictions for example the program only covers particular suburbs  - Women & Children who are experiencing or at risk of homelessness or escaping DV; Burnie, Tasmania.

Housing Connect SASH
117 Main Road New Town Tasmania
Phone (03) 6278 2817
8.30 AM - 4.30 PM & On call
Crisis and Transitional Support
Eligibility criteria including any restrictions for example the program only covers particular suburbs  - Men, Women & Children who are experiencing or at risk of homelessness; Hobart Tasmania.
 

Beyond the Wire
117 Main Road New Town Tasmania
Phone (03) 6278 2817
8.30 AM - 4.30 PM & On call
Pre and Post release support for people at risk of homelessness exiting the Justice System
Eligibility criteria including any restrictions for example the program only covers particular suburbs  - Women & Men at risk of homelessness on release from Justice System; Statewide, Tasmania.

 

Assistance with Care and Housing (ACH) South & North
250 Liverpool Street Hobart & 111 Elizabeth Street Launceston Tasmania
Phone (03) 6270 0322 or (03) 6323 7500
8.30 AM - 4.30 PM 
Support for older people who are at risk of homelessness
Eligibility criteria including any restrictions for example the program only covers particular suburbs  - Men, Women over 50 years who are experiencing or at risk of homelessness; Hobart & Launceston Tasmania.

Tas. Street to Home
117 Main Road New Town Tasmania
Phone (03) 6278 2817
8.30 AM - 4.30 PM & On call
Crisis Support to Rough Sleepers
Eligibility criteria including any restrictions for example the program only covers particular suburbs  - Men, Women & Children who are experiencing primary homelessness; Hobart Tasmania.

NT

Sunrise Centre / Homelessness  Program
24 Beaton Rd, Berrimah NT 0828
Phone: 8997 1000
8.00 AM - 4.00 PM
Disability access.
Accept all persons over the age 18.
Do not accept couples or families.
 

NT Homelessness Towards Independence Top End (TIPTE)
3 Yanyula Drive, Anula NT 0810
Phone: 08 89451947
9.00 AM - 4.00 PM
 

Darwin Red Shield Hostel (DRSH) 
49 Mitchell St, Darwin NT 0800
Phone: 08 89815994
8.00 AM - 3.00 PM
 

Alice Springs Men’s Hostel  
11 Goyder St, Alice Springs  NT 0870
Phone: 08  8952 1434

NT Homelessness Towards Independence Program (TIPAS)
88 Hartley St, Alice Springs  NT 0870
Phone: 08 89510200
9.00 AM - 4.00 PM

QLD

Gold Coast Supported Accommodation (Still Waters)
173 Wardoo Street, Southport. QLD. 4215
24/7
Phone: 07 5591 3980
 

Veterans Support Program
Phone: 07 3832 1491

Upfront Intervention Team (UIT)
Phone: 07 3832 1491

Brisbane City Homelessness Services
PO BOX 159 Spring Hill, Qld 4004
Phone: 07 3832 1491

Cairns Supported Accommodation
281-289 Sheridan Street, Cairns. QLD. 4870
24/7
Phone: (07) 4031 4432

Sunshine Coast Supported Accommodation
4-6 Maud Street, Nambour. QLD. 4560
8:30 AM - 4:30 PM
Phone: 07 5455 5109

Toowoomba Supported Accommodation
78 West Street, Toowoomba. QLD. 4350
8:30 AM - 4:30 PM
Phone: 07 4632 1799

Caboolture Supported Accommodation
Unit C 80 King Street, Caboolture. QLD. 4507
8:30 AM - 4:30 PM
Phone:07 5495 3700

Brisbane North Supported Accommodation
32-54 Hayward Street, Stafford. QLD. 4053
8:30 AM - 4:30 PM
Phone: 07 3880 3550
 

Mt Isa Supported Accommodation (Serenity House)
4 Helen Street, Mt Isa. QLD. 4825
8.00 AM - 5.00 PM
Phone:07 4744 5308

 

Mary Street Supported Accommodation
7-9 Mary street Caboolture 4510
Time: 8 am – 4 pm
Phone no: 07 54953700

WA

The Beacon Emergency Accommodation, Referral and Support Service (Beacon EARSS)
9 Aberdeen Street, Northbridge, WA, 6003
(08) 9492 7100
24 hours
Adults over 18 years of age

Bunbury Emergency Accommodation, Referral and Support Service (Bunbury EARSS)
Cnr Bussell Hwy & Timperley Rd, Bunbury, WA, 6230
(08) 9721 4519 
8.00 AM - 4.00 PM Monday to Friday
Adults over 18 years of age

Geraldton Emergency Accommodation, Referral and Support Service (Geraldton EARSS)
42 Ainsworth Street, Geraldton, WA, 6530
(08) 9964 3627 Extension: 121
8.00 AM - 4.00 PM Monday to Friday
Adults over 18 years of age

 

Kalgoorlie Emergency Accommodation, Referral and Support Service (Kalgoorlie EARSS)
Corner O'Berthur and Hopetoun Street, South Kalgoorlie,  WA, 6430
(08) 9021 2255
9.00 AM - 3.00 PM Monday to Friday
Adults over 18 years of age
 

Assisted Rental Pathways Program (ARPP)
10-18 Lavant Way, Balga, WA, 6061
(08) 9349 7488
9.00 AM - 5.00 PM
Adults over 18 years of age
 

Family Accommodation Program (FAP)
10-18 Lavant Way, Balga, WA, 6061
(08) 9349 7488
9.00 AM - 5.00 PM Monday to Friday
Adults over 18 years of age

 

The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive. We are committed to the safety and wellbeing of people of all ages, particularly children.

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The Salvation Army is an international movement. Our mission is to preach the gospel of Jesus Christ and to meet human needs in his name with love and without discrimination.

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