The Professional Standards Unit (PSU) has the job of making sure that The Salvation Army provides maximum protection from inappropriate actions for people who access our services, and for all people who serve within our organisation.
To achieve this outcome, PSU has a number of roles, including:
- Developing policies and procedures
- Providing advice, support & training
- Oversight of Integrity Checking processes
- Responding to enquiries and reports of misconduct and/or abuse.
Complaints or concerns about child abuse
Complaints about abuse by any person associated with The Salvation Army must be reported to The Professional Standards Unit. Please contact PSU on:
|Phone:||(03) 8878 4500|
Professional Standards Unit (marked ‘Confidential’)
You can raise a concern or make a complaint in writing (handwritten or electronic), by phone or you may choose to make a complaint through your legal representative.