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Frequently asked questions

Here at the Salvos, we want to help anyone in need. If the thought of putting food on the table or spending money at Christmas is causing you stress and you are unsure how you will afford gifts for your children, please contact us using the above search form. We can see if you are eligible for a free Christmas food hamper or gift assistance. You may also like to speak to someone about our financial counselling programs to help you with budgeting or debt management.

Whenever possible, we want to give parents the dignity of choosing Christmas gifts for their own child among the purchased gifts and community donations. We do not wrap gifts for this reason. Please note, all items are new and in good condition. We also sometimes have gift vouchers so parents can experience the joy of shopping for their child.

We try to distribute our food hampers, toys and gifts before Christmas, so families are ready to celebrate Christmas Day. The sooner you get in touch with us, the sooner we can help take the stress out of Christmas for you.

The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive. We are committed to the safety and wellbeing of people of all ages, particularly children.

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The Salvation Army is an international movement. Our mission is to preach the gospel of Jesus Christ and to meet human needs in his name with love and without discrimination.

13 SALVOS (13 72 58)

Gifts of $2 or more to the social work of The Salvation Army in Australia are tax deductible.Details and ABNs

Hope where it's needed most