FIRST Canberra
Providing easy and accessible ways for you to find help when you need it. Frontline intake and referral for support and triage FIRST Canberra.
Connecting you to support
FIRST Canberra is the central intake service for connecting people in the Australian Capital Territory (ACT). FIRST Canberra can support by giving information about services, making referrals to services and connecting you with other organisations to support with:
- Housing instability and/or homelessness including referrals to accommodation
- Family and/or children and young people specialist support services/accommodation
- Other support and services to help with social isolation.
FIRST Canberra is the main entry point for services and can provide support to:
- People at risk of or experiencing homelessness in ACT
- Adults and young people seeking family or young people specific support in ACT.
Contacting FIRST Canberra
You can contact FIRST Canberra in person, by phone, email or through another organisation.
A FIRST Canberra intake worker will support you by:
Contact us in person
- FIRST Canberra, Nature Conservation House Corner Emu Bank & Benjamin Way, Belconnen ACT 2617 (same building as Housing ACT)
- Monday - Friday 8:00am - 6:00pm, Saturday & Sunday 12:30pm - 5:00pm (Closed public holidays)
- Accessibility: If you are unable to visit our office one of our team will arrange a phone or video appointment.
Contact us by phone, fax or email
Phone: 1800 176 468
Interpreter service: Call 131 450 and ask to call 1800 176 468
Email: actcis@salvationarmy.org.au
Fax: 02 6285 1322 (address to FIRST Canberra)