Safer in the Home

Safer in the Home

Every woman has the right to be safe in her home

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Safer in the Home

If you have concerns for your immediate safety, or that of someone that you know, please contact the police on 000 or contact the National Sexual Assault, Domestic Family Violence Counselling Service on 1800RESPECT (1800 737 732) for referral to a family violence service in your state or territory.

Safer in the Home

The National Safer in the Home Program (SITH) is funded by the Commonwealth Government and is administrated by The Salvation Army Australia Territory. Nationally 495 women victim survivors at low risk of family violence, and their children, receive the support and resources they need to live in the home of their choice safer from violence each year.  

We also thank the Myer Community Fund for supporting an additional 110 women per year to receive home security upgrades across Australia. 

The program recognises that it should ALWAYS be a woman’s right to remain in her home and to not uproot her and her children’s lives due to family violence. The program aims to minimise the social and economic consequences of escaping family violence that may occur when forced to leave the family home, such as homelessness, disconnection from community, unemployment, and disruption to children’s schooling.

Who can use the program?

The National Safer in the Home program is available to women in Australia – with or without children – who are assessed as being “at risk” or “elevated risk” (Victorian MARAM Risk Assessment Framework) from family violence and are seeking to safely remain in the home of their choice after family violence. 

The program may also be a more appropriate choice for:

  • Aboriginal women who want to stay connected to their family, community and remain on country
  • Women living in remote and rural communities where they experience limited access to specialist family violence services
  • Women with disabilities whose houses have been upgraded to meet their specific needs
  • Women from culturally and linguistically diverse (CALD) backgrounds wishing to stay connected to and supported by their community.

Who can refer to the program?

  • All Salvation Army employees and corps officers can refer clients
  • All community-based professionals including family violence workers, generalist case managers, counsellors, police, court advocates, child protection workers, legal representatives, community advocates, for example.

For best response, it is best if women referred to the national Safer in the Home program are receiving case management through a specialist family violence or generalist support service. This ensures that their immediate and ongoing safety needs, and those of their children, are assessed and addressed.

In cases where a woman is not engaged with a support service, Safer in the Home specialist workers will undertake a family violence risk assessment and safety planning. They will also provide case management coordination while the woman is engaged in the program.

What does the program provide?

The National ‘Safer in the Home’ program offers a range of strengths-based interventions to support women who have experienced family or domestic violence to remain safely in their homes and connected to their communities.

Safer in the Home will undertake comprehensive family violence risk assessment and safety planning with women affected at intake point (where a specialist family violence service is not engaged).                                                                                      

Safer in the Home also provides targeted case management coordination and support for women who are not linked into or have access to specialist family violence services or generalist case management support for the period of involvement in the program (on average 6-8 weeks). Case management focuses on women’s self-identified goals and exploring avenues to increase safety and decrease isolation.

Safer in the Home can provide referral and advocacy support to all women engaged with the program.

In partnership with Protective Group, the National Safer in the Home program provides victim-survivors with a comprehensive personal and property safety assessment. This will involve a Protective Group representative attending the property to undertake the assessment or doing a “remote assessment” video call.

Protective Group will prepare a report and make recommendations to the National Safer in the Home program about the security upgrades required at the property. These may include:

      • Installation or replacement of locks to entry doors and windows
      • Installation of security guards to security screen door handles
      • Installation of security screen doors where required 
      • Installation of external sensor lights 
      • Improving property visibility by undertaking minor trimming of trees and bushes
      • Improving the visibility of house number for emergency services
      • Reprogramming of remote controls to garage doors or shared parking arrangements
      • Providing security locks to essential gas, electricity and water supplies to prevent tampering 

The National Safer in the Home program also provides a response to reports of technology abuse. When requested, a “remote tech assessment” for any “surveillance” technologies being used by the perpetrator can be undertaken. Technology abuse responses may include:

      • Scanning for spyware on mobiles, iPads, computers and social media
      • Detection of tracking devices on vehicles
      • Detection of monitoring devices within the home such as cameras and/or recording devices

What can’t the program provide?

The national Safer in the Home program cannot provide security upgrades such as CCTV monitoring systems, personal safety devices such as safety watches, or personal safety apps.

If these services are required, please seek referral to the appropriate family violence brokerage program in your state or territory.


The national Safer in The Home Program is not funded or equipped to respond in a crisis time frame. In some cases, it can take between 6-10 weeks to complete basic security upgrades. Time to completion can depend on a variety of factors, including:

  • The client’s geography

  • Availability of auditors to attend

  • Pandemic restrictions

  • Supply shortages (linked to Pandemic or global issues)

  • Client complexities that haven't been communicated

Program partner

Learn more about Protective Group services, the partner of the Safer in the Home program.
About Protective Group

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Referral and secondary consultation

The National Safer in the Home program also provides professional referrers with the option of secondary consultation where eligibility to the program requires clarification.

Make a referral online or download a referral form

To book a consult, with a National Safer in The Home consultant

Email:, including client name (if applicable), agency details and best contact number.

To submit a hard copy referral form email 

Hours of operation: Mon-Fri 9:00am - 5:00pm (all states and territorial times)

Please note there may be occasions when the program receives higher-than-normal volume of referrals and may not have the capacity to assist everyone immediately. We will be in contact with you as soon as is practicable.

For more information on:

The Australian Government’s Keeping Women Safe in their Homes initiative please go to: 

For more information about Protective Group please go to their website at:

For feedback and appeals

All feedback and appeals must be submitted in writing via the Feedback and other comments webform.

The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive. We are committed to the safety and wellbeing of people of all ages, particularly children.

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