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Financial counselling

If you’re in financial difficulty, a financial crisis or are just looking to tighten up your budget, our Moneycare financial counselling services can help.

Our financial counsellors listen to you in a caring, non-judgemental manner. They are trained to assess your financial situation, provide you with helpful and practical information that's relevant to you, and work with you to develop a plan.

We may be able to assist if you are:

  • having difficulty paying debts or fines,
  • experiencing harassment from creditors or debt collectors,
  • facing legal action regarding your debts,
  • dealing with car or house repossession,
  • worried about being evicted from your home,
  • struggling to live on a low income.

If appropriate, our financial counsellors can help you negotiate with any people you owe money to or refer you on to other helpful services.

Our financial counsellors can also help you manage your money better through financial literacy training, our financial coaching service or our You’re the Boss app.

Please be aware that our financial counselling services do not lend money, provide vouchers or arrange emergency relief. If you need emergency financial assistance, please call 1300 371 288 (9am-5pm Monday to Friday).

You're The Boss app

Our You're the Boss app is taken from our popular You're The Boss workshops held in workplaces. The app gives you helpful tips on money management, news articles written by our financial counselling experts and can connect you to helpful support services. 

Want to know more about our financial coaching service?

Want to take charge of your own financial situation ?

 

We gratefully acknowledge the financial support of NSW Fair Trading, the Commonwealth Department of Families, Housing, Community Services and Indigenous Affairs, the Department of Communities in QLD and the BHP Billiton Mitsubishi Alliance (BMA) in Central Queensland.

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