A Salvo officer standing by a flooded road

Disaster and Emergency Support

Disaster and Emergency Support

The Salvation Army Disasters Assistance team is available to help those affected in any state or territory across the country.

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Disasters and emergencies

From emergency response to recovery, we stand with communities for the long haul, providing financial, material, emotional and spiritual support so lives can be re-established after disaster. 

In the aftermath of a disaster, it’s easy to feel overwhelmed by the enormity of what needs to be done. You don’t have to take that journey alone. The Salvation Army is available to provide advice and clarity, to make sense of what the next steps are and to help you regain some control over the situation. We are here to support you for as long as it takes to recover. 

Salvos continue Sydney flood recovery support

Salvation Army Emergency Services (SAES) and local corps have been active on the ground in flood-affected areas, providing almost 800 meals and refreshments to residents and first responders in Narellan, North Richmond, Richmond and Liverpool, and NSW SES members in Maitland. SAES also provided volunteer support at an additional five evacuation centres in Tuncurry, East Maitland, The Entrance and West Gosford. Salvos worked at over 100 volunteer shifts during the emergency response.

Recovery support now available

Our Strategic Emergency and Disaster Management (SEDM) team is now active in some NSW Government recovery hubs, providing financial assistance and emotional support to flood-impacted community members.

To access this support, please visit The Salvation Army personnel at the locations mentioned below:

 

Windsor

10am - 5pm, Tuesdays, Wednesdays and Fridays

12pm - 7pm, Thursdays

10am - 2pm, Saturdays

Closed Sundays and Mondays

South Windsor Family Centre, 6 Greenhills Way, South Windsor

 

Wisemans Ferry

10am - 4pm, Monday to Friday

The Retreat at Wisemans, 5564 Old Northern Road, Wisemans Ferry

 

 

 

Please bring with you: 

  • Essential - Photo ID with the address of your flood-damaged house (this needs to be your primary place of residence)
  • Essential - A Medicare or Health Care card to show your dependents if you are claiming a grant for your household members
  • Optional - Any other evidence to demonstrate that you are flood impacted. For example, an insurance claim, referral letter etc

Please note:

Salvos personnel may not be present at some sites on rare occasions due to illness or unforeseen circumstances such as road closures. We apologise for the inconvenience. 

NSW Government recovery hubs

A full list of NSW Government recovery hubs can be found at the link below. Please note, The Salvation Army is only present at the centres hubs listed above.
NSW Government recovery hubs

NSW Government disaster relief and support

Financial assistance and support are available from the NSW Government. Eligibility and details can be found at link below.
Financial assistance eligibility and support 

Queensland and NSW Floods

The Salvation Army Strategic and Disaster Management (SEDM) team has supported response and recovery efforts in Queensland and New South Wales due to the unprecedented flood emergency. Salvation Army Emergency Services (SAES) and local corps have provided over 40,000 meals and refreshments in more than 20 evacuation centres in the first two weeks of the floods.  The SEDM team was in full operation in 30 recovery hubs in Queensland and New South Wales during the peak of the early recovery phase.

Our response

Last updated 27 June 2022

Thanks to our generous donors, volunteers and supporters, The Salvation Army has provided  the following support in Queensland and New South Wales:

  • Distributed $9,604,808 in financial assistance and in-kind support such as food parcels, clothing and household items
  • Issued 34,397 recovery grants
  • Assisted 14,921 people
  • 250+ volunteers deployed in a total of 30 recovery hubs in QLD and NSW (now closed)
  • 7488+ volunteer hours worked at evacuation centres (now closed)
  • 42,647+ meals and refreshments served at evacuation centres (now closed)

Other disaster and emergencies

The Salvation Army has provided ongoing care and support to communities affected by the Black Summer bushfires of 2019-20. All grants have now closed and our bushfire chaplains are still offering support to people who were impacted.

You can read more about how The Salvation Army supported communities affected by the Black Summer bushfires in the latest Disaster Appeal Report.

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The Salvation Army Australia Eastern Territory NSW Bushfire Disaster Report 2014

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The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive. We are committed to the safety and wellbeing of people of all ages, particularly children.

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The Salvation Army is an international movement. Our mission is to preach the gospel of Jesus Christ and to meet human needs in his name with love and without discrimination.

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