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What is ESIS?

The Economic and Social Impact Survey (ESIS) 2016 is the fifth consecutive national report by The Salvation Army exploring the levels of deprivation and disadvantage experienced by those who access Emergency Relief (ER) services.

The Salvation Army operates a comprehensive network of emergency relief centres, corps, social programs and employment services to deliver wide-ranging and inclusive responses to individuals and communities who experience disadvantage.

The Salvation Army is one of the largest providers of Emergency Relief services in Australia, and delivers practical support for many who are battling to provide a basicstandard of living for themselves and their families.

ESIS 2016 data was captured by a questionnaire that was distributed to service users through 283 Salvation Army ER and community support centres across Australia. It was also sent to randomly selected individuals who had received mailout assistance in 2015. More than1,600 respondents completed the questionnaire during early February 2016. This provided a samplesize large enough to undertake a thorough quantitative andqualitative analysis.

Results indicated that a large proportion of individuals and families who accessed Salvation Army ER and support services struggled to make ends meet, were unable to afford basic and essential household items, and experienced poverty and multiple levels of deprivation.

Download the full report

ESIS 2016 Key Findings

Economic and Social Impact Survey 2016 - Key Findings

01 Dec 2016 | 2 mb.

ESIS 2016 Full Report

Economic and Social Impact Survey 2016 - Full Report

01 Dec 2016 | 7 mb.

Who we interviewed

Last year, Salvation Army Community Support Services (CSS) assisted more than 136,000 people across Australia and delivered more than 486,000 emergency relief support sessions and practical assistance. The demographic profile of respondents from this year’s ESIS was representative of individuals who typically accessed Salvation Army ER services.

Survey results highlighted consistent themes across The Salvation Army’s total client group. The majority of respondents in this year’s sample were women (64%), 88% were the optimum age for workforce participation, 39% were from single parenthouse holds (68% of these with two or more children),and almost all were Australian citizens (91%). Similar figures have been observed in previous years’ survey results. It is probable that more women seek support from services than men, as a higher proportion of women are represented in cohorts such as single parents, homeless persons, or victims of family/domestic violence.

Below is a basic sample of respondents. Download the full report (above right) to view a more in depth profile.

esis gender

esis age range

esis single households

esis couple households