Our Policies

About / Our Policies

SAID is committed to transparency and accountability. SAID's policies and guidelines can be found below. For further information on our policies and guidelines please contact SAID.

Child Protection Policy

The child protection policy explains the steps we take to ensure the safety and wellbeing of children who benefit from our development activities.


Complaints Handling Policy

We welcome all feedback regarding our operations and our interactions. The complaints handling policy explains how to lodge a complaint as well as the steps we will follow to respond to your complaint.


Privacy Policy

Our privacy policy explains why The Salvation Army may collect your personal information, how that information is stored, and how you can contact our privacy officer.


Development & Evangelism policy

SAID takes a holistic approach to development, engaging in both community development and mission support projects internationally. This policy explains how a clear distinction is made in the management and promotion of SAID’s development and evangelical projects.


Development & Welfare policy

SAID seeks to meet all human need, which involves both community development and welfare activities. This policy explains how SAID clearly differentiates the management and promotion of development and welfare projects.


Conflict of Interest policy

Effective management of conflicts of interest ensures transparency of our operations for all stakeholders. SAID upholds ethical standards by disclosing and addressing all actual, potential or perceived conflicts of interest.


Deductible Gift Recipient Status

The Salvation Army Australia is a signatory to the Australian Council for International Development (ACFID) code and has base accreditation with the Department of Foreign Affairs & Trade. Gifts over $2 to the International Development work of The Salvation Army are tax-deductible. 

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FACTSHEET - Tax Deductibility

This factsheet provides a simple explanation of the difference between tax-deductible and non-tax-deductible donations, and how both can be used to support the work of The Salvation Army overseas.


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