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We welcome your communication and feedback. Acknowledgement and response to all feedback will be given.

Via phone - Please call us on 13 72 58

With Covid-19 restrictions we are currently working from home if you wish to contact us in regards to Sponsorship or Salvos Gifts call 13 72 58 or email aus.internationaldevelopment@salvationarmy.org.au. 

Via post - write to us at:

International Development
PO Box A229
Sydney South NSW 1235

Via email/online – Please complete the form below

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Complaints Handling Policy

Feedback and complaints are managed by the Compliance and Research Manager. Feedback and complaints from donors and the public can be provided via email, phone or in writing. Please find the contact details above.

 

All complaints will be treated in confidence and will follow the procedures outlined in the attached Complaints Handling Policy. Please click the button to view the policy.

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ACFID Code Of Conduct

Complaints and inquiries relating to a breach of the ACFID Code of Conduct can be made to:
the Code Manager, ACFID Code of Conduct Committee 
C/- ACFID Private Bag 3 Deakin ACT 2600 or email it to:

complaints@acfid.asn.au

For further information about the ACFID Code of Conduct visit:
www.acfid.asn.au/code-of-conduct

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A world, restored by the love of Christ, living in dignity and filled with hope.

Gifts over $2 to the International Development work of The Salvation Army in Australia are tax deductible. Details.

  • The Salvation Army Australia
  • Church Agencies Network
  • ACFID Member

  • The Salvation Army Australia is a member of the Australian Council for International Development (ACFID) and a signatory to the ACFID Code of Conduct, which defines minimum standards of governance, management and accountability for non-government development organisations.

The Salvation Army acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them and their cultures; and to elders both past and present.

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