Youth homelessness is often invisible. Young people are the most common group to experience couch surfing. This means they are in temporary living situations with friends, relatives or even complete strangers. If you are experiencing homelessness – or are at risk of becoming homeless, we can help you find and sustain safe, suitable and affordable housing.
Our practices are informed by young people and work to reduce harm by building on young people’s strengths and enhancing health, well-being, independence and resilience.
We welcome all people, regardless of race, gender, status, or sexual orientation. We understand that a safe space for growth is created when people feel believed in, valued, listened to and respected. Our centre provides a supportive environment where you're free to be you.
Homelessness can affect anyone. There are many reasons why young people may experience homelessness but, in most circumstances, this is outside of their control. Some reasons include:
We provide a professional, responsive and flexible social welfare service for young people 16-24 years who are experiencing homelessness.
Young people have access to a stable and secure environment based on trust, respect and honesty in which they can develop a better understanding of their situation and work towards the improvement of their living conditions.
Whilst involved in our services, our organisation is committed to minimising risks of harm to young people through safe policies and practices.
We provide safe and confidential crisis and supported accommodation for young people experiencing homelessness or at risk of homelessness between the ages of 16-24 years of age. Support includes:
For over 20 years, TSA Youth Services have been walking alongside young people across Australia.
We provide a range of services that support young people to secure safe and stable housing, engage in alcohol and other drug recovery, reconnect with school, explore further training and employment opportunities, become safe drivers and navigate justice systems all whilst promoting positive community connections.
We believe every young person deserves the opportunity to reach their full potential!
To help us achieve our goal of supporting every young person to reach their full potential, we have developed our National Model of Care - Journey to Independence.
A Model of Care outlines how our services are delivered. It sets out our commitment to all young people, children and families. It guides what we say, what we do, how we act and how we respond.
It's our guiding document that ensures everything we do creates intentional and meaningful pathways for young people to achieve their goals and reach their full potential.
Shared Residential Service:
External Unit Service:
We provide an external 24/7 supported accommodation service to young families between the ages of 18-24 in our self-contained units.
8 external 2 bedroom partly furnished units are located in two separate areas of Bundaberg and are used to accommodate young families.
Rental contributions via Centrepay or manual payment can be paid weekly or fortnightly on your allocated payday.
Rental contribution for the unit is 25% of fortnightly income, up to a maximum of $200 per week, per unit. This amount can either be deducted from your Centrelink payment and paid directly to The Salvation Army Youth Refuge, or paid in cash at The Salvation Army Youth Refuge.
Click the link above to find other support services that can help you with supports for your individual needs. A more personalised list can be accessed via the Queensland Government Support services for young people site.
If you find it difficult to communicate in or understand English, our team will provide you with more information and support you to access an interpreter through the Translating and Interpreting Service (TIS National). This is free of charge and you can request an interpreter whenever you feel you need one.
Phone 131 450
The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past and present.
We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive. We are committed to the safety and wellbeing of people of all ages, particularly children.