Shop with us
Every dollar spent in our Family Stores directly helps those in need right here in our city.
Every purchase makes a difference
Our stores are filled with preloved clothing, books, homewares and unexpected gems, all at bargain prices. Our friendly team take pride in creating a welcoming space and enjoy uncovering the treasures in your generous donations.
Store locations
Whether you’re shopping for a cause, hunting for a bargain or keen on a chat with our team, you’re always welcome.
Sydney centre
148 Elizabeth Street, Sydney
Wednesday to Friday, 10am–3.30pm
Closed Mondays, Tuesdays, weekends and public holidays.
Surry Hills
339 Crown Street, Surry Hills
Monday to Saturday, 9.30am–4pm
We are not open on Sundays or public holidays.
Waterloo
117-123 Cope Street, Redfern
Monday to Wednesday, 9.30am–2pm
Closed Thursday to Sunday and public holidays.
Want to donate goods?
Our stores rely on sales from your generous donations to support our mission programs. There are some items we're unable to accept due to safety regulations, government restrictions, or the high cost of handling, repair, or resale.
We can also only accept donations during opening hours, do not accept furniture and do not offer a pick-up service.
Can we accept your items?
We can also only accept donations during opening hours, do not accept furniture and do not offer a pick-up service.
Can we accept your items?
YES
- Accessories
- Appliances — blenders, mixers, microwaves, toasters, kettles
- Antiques
- Audio and visual — records, CDs, and DVDs
- Books — except old encyclopaedias and marked-up textbooks
- Clothing — clean and free of tears, stains, pet hair, and odours
- Collectables — knick-knacks, and decorations
- Electronics — LCD or LED televisions, DVD players, game systems, radios, lamps
- Handbags — and luggage
- Homewares — dishes, glasses, mugs, cutlery, utensils, pots and pans, vases
- Jewellery
- Linen — clean curtains, bath towels, bedspreads, blankets, area rugs
- Sporting goods
- Toys — clean stuffed toys only
- Wall art — paintings, photographs, picture frames
NO
- Anything broken — damaged, or not in working condition
- Appliances — refrigerators, stoves, washer-dryers, air conditioning units
- Baby equipment or furniture — car seats, booster seats, capsules, cots, bassinets, cradles, walkers, highchairs, prams, or strollers
- Building materials — sinks, baths, toilets, basins, doors, timber
- Car parts — batteries, rims, hubcaps, mechanical parts
- Exercise equipment — and other large bulky items
- Furniture — couches, mattresses and bed bases
- Gas-powered equipment — barbecues, gas bottles, lawnmowers, or any gas or liquid-fuel-burning heaters
- Hazardous materials — paint, household chemicals, insecticides
- Medical equipment
- Perishable items — food, medicine, or out-of-date and used cosmetics
- Weapons — guns, knives, swords
Give in other ways
You might like to give your time by volunteering with us, or donate to us to support our community work.
