Cert IV in Community Services

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Discover a career in Community Services

If you have a passion for helping people to regain more control over their lives and you want to make a difference in your community, then this course is perfect for you.

The Certificate IV in Community Services will provide you with entry point employment opportunities in many community services jobs.

Employment Opportunities

  • Caseworker
  • Family Support Worker
  • Migrant Community Worker
  • Community Development Officer
  • Residential Service Worker
  • Domestic/Family Violence Worker
  • Support Worker
  • Health Education Officer
  • Youth Support Worker
  • Client Services Officer

You will build skills in:

  • Clients’ rights and advocacy
  • Working with diverse groups
  • Work health and safety
  • Networking and building community relationships
  • Crisis situations
  • Increasing safety for those at risk
  • Working with people with mental health issues
  • Building relations through good communication

Course Details

Qualitication Award Certificate IV in Community services (CHC42015)
Delivery Mode Face to face in a real work environment
Nationally Recognised Yes
Duration 2 days per week for 30 weeks
Start Date 06/09/2022
Atttendance Days Monday&Tuesday
Course Venue

Oasis - Central Coast
15-23 Hely Street WYONG NSW 2259

There are no entry requirements for this qualification. However, you will be required to complete a pre-enrolment evaluation, in order to determine your ability/capacity to successfully complete the course.

You will likely need a current Working With Children Check and/or Criminal History Background Check – this is determined by the organisation that will host your work placement.

Certificate IV in Community Services is a competency-based course which requires 15 units for the qualification (7 core units and 8 elective units).

To achieve this qualification with us, you will need to successfully complete the following 15 units:


CHCADV001   Facilitate the interests and rights of clients
CHCCCS004   Assess co-existing needs
CHCCOM002  Use communication to build relationships
CHCDIV001   Work with diverse people
CHCLEG001   Work legally and ethically
CHCPRP001   Develop and maintain networks and collaborative partnerships
Maintain work health and safety


CHCADV002  Provide advicavy and representation services
CHCCCS003    Increase the safety of individuals at risk of suicide
CHCCCS019  Recognise and respond to crisis situations
CHCCDE003 Work within a community development framework
CHCAOD001  Work in alcohol and other drugs context
CHCGRP002  Plan and conduct group activities
CHCMHS001  Work with people with mental health issues
Identify and respond to children and young people at risk

Assessments will be conducted for each unit of competency through a mix of assessment methods, including practical demonstration, projects, questioning and case studies.

Students will receive clear assessment instructions and an opportunity for resubmission of assessment will be provided if required.

Work placement provide students with an opportunity to respond to situations and circumstances that cannot be replicated in a simulated environment.

The work placement is arranged by the student with assistance from Oasis Central Coast. It may be possible to undertake your work placement on-the-job if you are working in a suitable role in the community service sector.

A successful completion of Certificate IV provides a pathway to a range of Diploma level qualifications in Community Services, or a Bachelor Degree in Community Services or Social Science.

Eligibility - Smart and Skilled program

This course is subsidised by the NSW Government under the Smart and Skilled Training Program.
To be eligible you must be:

  • an Australian Citizen/Perm Resident/NZ citizen/humanitarian visa holder
  • aged 15 years or older, and
  • live or work in New South Wales, and
  • no longer be at school or equivalent

If you meet the above eligibility criteria for the Smart & Skilled Training Program the course cost is as follows:

  • Exempt: Fee-Free
  • Concession: $240
  • If no prior post school qualification: $1,990
  • If a post school qualification has previously been completed: $2,320

Course cost includes course resources.

Limited fee free scholarships are available for eligible students who are 15-30 years of age and either a Commonwealth Welfare recipient or the dependant of a Commonwealth Welfare recipient.

Students with a disability or Aboriginal and Torres Strait Islander students are also eligible for a fee exemption. Evidence of eligibility for a fee exemption will be required.

You may be eligible to attend this course to pay off your fines under a Work Development Order.

To find out more click the link below:

Work Development Order