CHC42021 Certificate IV in Community Services

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Discover a career in Community Services

At Oasis Youth Services, we deliver CHC42021 Certificate IV in Community Services in partnership with The Salvation Army Eva Burrows College (RTO ID 0328).

This qualification is designed for community service workers who provide person-centred support to individuals, groups, and communities. Learners will gain practical skills to provide assistance, advocacy, and interventions in a variety of community services settings. Some roles may involve working independently with limited responsibility or supervising others. Work may take place in case work, case management, or broader community service contexts.

The course helps learners build skills in assessing client needs, supporting individuals and groups, managing caseloads, and delivering community programs. You will also develop essential professional qualities including effective communication, cultural awareness, resilience, and ethical practice.

This course is suitable for anyone who wants to make a positive impact in their community. You will gain the knowledge and practical experience to work across areas such as youth services, mental health, disability, domestic and family violence, alcohol and drugs support, multicultural services, and other community programs. Where applicable, students may have the opportunity to undertake work placement to develop and apply their practice skills in real-world settings.

Oasis Youth Services focuses on supporting young people, but learners of all ages are welcome. You will learn in a supportive, inclusive, and community-based environment that encourages both personal and professional growth.

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Why choose our program?

Supportive, inclusive, and flexible learning environment tailored to your needs
Flexible study options to suit your schedule and location
Learn from experienced trainers with practical expertise in community services
Gain hands-on experience in client support, advocacy, case management, and program delivery
Develop key professional skills in communication, cultural awareness, resilience, and ethical practice
Learn within a not-for-profit community organisation and gain real-world experience.
Gain a nationally recognised community services qualification

Course Details

Delivery Mode	Face-to-Face or Online (self-paced)
Nationally Recognised	Yes
Duration	32 weeks - 2 days per week
Study Location	Wyong, NSW or Online
Intakes	Contact us for upcoming start dates. (We offer multiple start dates throughout the year, making it easy to begin when you’re ready.)
Course Fees	$3,375 (Government subsidies may apply)
Eligibility	Some courses may be subsidised by State or Federal Government programs. Click here to check your eligibility and learn more about current subsidies.
Course Venue	Oasis - Central Coast 15-23 Hely Street WYONG NSW 2259

There are no formal academic entry requirements for this course.

However, all learners are required to complete a Language, Literacy and Numeracy (LLN) assessment administered by Oasis Youth Services before commencing training. This helps ensure that you receive the right support to succeed in your studies.

CHC42021 Certificate IV in Community Services includes a mix of core and elective units that help you develop the skills and knowledge required to work in the community services sector.

To complete this qualification, you will need to successfully complete 15 units of competency, made up of 7 core units and 8 elective units.

CORE UNITS

CHCADV001	Facilitate the interests and rights of clients
CHCCOM002	Use communication to build relationships
CHCDFV001	Recognise and respond appropriately to domestic and family violence
CHCDIV001	Work with diverse people
CHCLEG001	Work legally and ethically
CHCPRP001	Develop and maintain networks and collaborative partnerships
HLTWHS002	Follow safe work practices for direct client care

ELECTIVE UNITS


CHCADV002	Provide advocacy and representation services
CHCAOD001	Work in an alcohol and other drugs context
CHCCCS003	Increase the safety of individuals at risk of suicide
CHCCCS004	Assess co-existing needs
CHCCCS019	Recognise and respond to crisis situations
CHCCDE019	Work within a community development framework
CHCGRP002	Plan and conduct group activities
CHCMHS001	Work with people with mental health issues

We value your existing skills and experience. Do you already have experience or previous study in this area? You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer, which can significantly reduce your course duration and fees. Contact us for more information!

Click here for student handbook.

Ready to apply?

If you’re ready to kickstart your career in community services and would like to discuss your next steps, please complete the Expression of Interest form below. Our team will get in touch to help you take the next steps.

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Alternately you can call us (02) 4353 9799 or email oasiscc@salvationarmy.org.au to learn more or apply today.