

This qualification reflects the role of individuals with well-developed hospitality service and operational skills. Learners develop knowledge of industry practices and apply discretion and judgement while working under supervision and following organisational plans, policies, and procedures.
The course prepares students for non-alcoholic food and beverage service roles focusing on customer service, operational tasks, and teamwork in a safe, professional setting. Learners will also develop essential skills in workplace communication, problem-solving, and time management, ensuring they are work-ready for the hospitality sector.

We understand that learning looks different for everyone, so we take a student-centred approach to training. We offer flexible support, wrap-around services, and a community that walks alongside each learner as they work toward their goals.