Get help
Call us Monday to Friday, 8.45am–4.15pm.
We believe in good for you.
Sometimes life is tough. We believe in God’s goodness and are here to help you get back on your feet.
Our services can support you with financial assistance, addiction recovery, housing for the aged, and more.
Services and support
Emergency financial assistance
Monday to Friday, 8.45am–4.15pm
If you are having trouble putting food on the table, keeping up with medical expenses or paying bills, please reach out.
You will have a confidential conversation with a friendly team member who will listen to your situation and let you know what help is available.
Call 03 6208 1488 or email us.
Case work support and voucher collection
Monday to Thursday, 8.45am–4.15pm
Friday, 8.45am–12.30pm
Have you been told to visit a 'Doorways site' to collect a voucher for emergency financial assistance? Our Launceston Doorways site is a safe place where you are respected and listened to.
Come during our opening hours to receive your support. We will also offer you the option of journeying with a case worker to identify and meet your goals. For assistance, call 03 6208 1488.
Free breakfast
8.30–9.30am, everyday except Saturday
Come down to the Salvos for a cooked breakfast or take some away.
We serve a hot breakfast on Monday, Wednesday and Friday and a continental breakfast on Tuesday, Thursday and Sunday.
We'd love to see you.
Free health clinic
Monday, 6–8.30pm, excluding public holidays
Run by the Morton Group, two nurse practitioners are available to assist with general consults, ordering of x-rays, scripts and other non-emergency health matters. It is supported by Launceston Salvation Army volunteers who can provide a hot drink and meal, if needed, while attending the clinic.
Programs and chaplain services
Doorways to Parenting
Our Doorways to Parenting program is a free, statewide, and specialised family support program.
Our primary focus is early intervention and prevention support for parents and caregivers who have children aged 0–12 years living in these regions of Launceston: Kings Meadows, Punchbowl, Summerhill, Prospect, Youngtown and Relbia.
We provide:
- Supported playgroups
- Case work
- Parent education programs.
Positive Lifestyle Program
This is a 10-week program of one-to-one sessions that take you through a process of developing greater self-awareness that can transform communication skills and build healthy relationships. Topics explored include depression, grief and loss, goal setting, relationships and more.
Prison chaplain services
Chaplains provide a range of support to people in prison such as one-on-one emotional, spiritual and pastoral support, chapel services, regular visits, and referrals to other agencies in preparation for release. The chaplain can also refer through to other Salvation Army programs for inmates and their families.
There is a Salvation Army chaplain working in the remand prison here in Launceston.
Alcohol and other drugs and homelessness services
Launceston Bridge program
The Launceston Bridge program provides a professional and accessible support service to individuals looking to overcome their dependence on alcohol and other drugs.
Day program: eight-week program for alcohol and other drug users living in the community. It operates weekdays and uses ‘SMART Recovery’ material.
Aftercare program: ongoing care for people who have completed the residential and day programs. This care can be up to 12 months and encourages independence and community reintegration.
Outreach program: counselling, case management, practical and relevant harm minimisation strategies, and support for families and referrals to other services.
Street to Home
If you are experiencing homelessness, we can help you find a pathway to safe housing.
We know that some services can feel hard to access or navigate, so our service is focused on coming alongside you and helping you voice your needs and wants.
We meet you where you are, build trust, provide personalised support to help you find safe and stable housing, advocate for you, and connect you to other relevant resources and organisations — all actions done with the goal of achieving a more hopeful future for you.
For older people experiencing homelessness
If you are — or know someone who is — an older person who is experiencing homelessness or at risk of homelessness, the Care Finder program may be able to help.
The program helps financially disadvantaged older people obtain appropriate, sustainable and affordable housing to remain in their community. It can advocate for people and, where appropriate, connect them with community care services, such as aged care assessment teams or Aboriginal and Torres Strait Islander communities.
The type of assistance provided for eligible Care Finder clients varies to suit the needs of the individual. It is a linkage program, not a program that provides ongoing care.
Salvos Street Teams
Saturday, 10.30pm to Sunday, 2.30–4am
Salvos Street Teams in Launceston operate on the streets on Saturday nights providing safety and care to vulnerable patrons who may be at risk of harm or causing harm to others, due to alcohol and other drug misuse.
The coffee cart is taken and positioned at the end of the Brisbane Street Mall, with one team of volunteers positioned there, and the other patrolling the streets. Teams rotate during the evening.
A specific training course is required for any volunteers to participate in the Street Teams program.