The Doorways Emergency Relief Survey 2027
Red Shield Research Project
The Salvation Army’s Research Team is conducting the annual Red Shield Research Project. They are asking people who accessed our Doorways Emergency Relief services in the past year to share their feedback and experiences. Community members will be invited via text message to complete a survey in mid-October to early November 2026. Participation is voluntary, and responses are confidential.
What is the purpose of the survey?
The survey helps us understand our community members' experiences and challenges in the past year, and any hardships they may be facing. The findings from this research will be compiled into a report, ensuring no one will be identified in any reports or publications. The Salvation Army may use the insights gained from the survey to further inform and support the community, advocate for positive changes, improve our services, and raise funds for our services.
Any questions, please contact the research team at: research@salvationarmy.org.au
Frequently asked questions
Poster to promote the survey
In addition to the text messages, you might also see the following poster at one of our centres.
Free and anonymous website listing support services across Australia
Lifeline
Free and confidential 24/7 phone support for anyone in a personal crisis, feeling stressed or struggling to cope, including thoughts about suicide.
13YARN
Free and confidential 24/7 phone support run by Aboriginal and Torres Strait Islander people for mob who want to yarn without judgement and to speak about their needs, worries or concerns.
1800RESPECT
Free and confidential 24/7 phone support anyone experiencing and impacted by domestic, family or sexual violence and abuse.
Suicide Call Back Service
Free 24/7 phone support anyone feeling suicidal, worried about someone at risk, grieving a suicide, or dealing with emotional or mental health issues.
MensLine
Free 24/7 phone support for men dealing with issues like mental health, anger, family violence, addiction, relationships, divorce, and social isolation.
QLife
Free and anonymous LGBTIQ+ phone support available 3pm-midnight each day for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.