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"Losing our mum was one of the hardest moments of our lives, and choosing a funeral director felt overwhelming. When we first spoke with Allison, everything changed. She treated us like human beings, not customers choosing a package. That alone meant more than we can express.
From the very beginning, she showed genuine compassion. She told us we could call anytime with questions — even if we decided not to go with Salvos Funerals — and that level of care was incredibly important to our family.
Allison set the bar so high in just ten minutes that every other funeral director we spoke to afterwards felt disappointing. The difference was night and day. While others focused on business and packages, Allison focused on us, our mum, and what we needed in that moment.
Her kindness, empathy, and sincerity made an unbearable time just a little easier. We will always be grateful for the way she supported us."
- Catherine (QLD)
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"Thank you so much for the lovely way you organised Barb’s funeral. It was all I could have wished for in celebrating her life. Especially the attention to detail and the unexpected things. I am most grateful for making a sad occasion so special.
I would have absolutely no hesitation in recommending Salvos Funerals.”
- Bryce (Melbourne, VIC)
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“I lost my partner in November 2019, and recently lost my mum in June 2020. Both times I looked to the Salvation Army for guidance and advice.
Phillip Stoneley and his team were very compassionate and helpful in every aspect. They were never pushy and allowed us to have the service our loved ones deserved the way we wanted it. They were very professional, prompt and kind without costing the earth.
I would have no hesitation in recommending the Salvation Army for anyone needing a funeral service carried out.”
- Vicki (Newcastle to Central Coast, NSW)
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"Everything was so well organised from day one. We were kept well informed throughout the entire process and had great confidence with all those we were dealing with.
The reassurance and support provided exceeded all expectations. I and my family could not speak any more highly of the Salvo's team. I am so grateful for you being there for us.
Special mention and sincere thanks to Malcolm Pittendrigh and his team, including Cameron Pittendrigh and the MC organised by Malcolm, Judy Prior. What an amazing team and I sincerely thank them for their guidance and support through a very difficult time. God bless you all."
- Donna (NSW)
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“Following the passing of our beloved mother, Julianne, my sisters and I spent time searching for a funeral home that could appropriately honour and respect her last wishes.
We were so grateful that we came across Salvos Funerals. The fact that we were able to find an affordable and ethical establishment that would then utilise our proceedings to benefit the community at-large was, indeed, something that seemed, to us, the best way to say goodbye to our Mum.
After making initial inquiries and having a long discussion with Megan, we were able to finalise most of what we needed after that first phone call.
We cannot speak highly enough of Megan’s professionalism, empathy and genuine care she displayed in our hours of need as she made the arrangements for our family. She is a great testament to the wonderful ethos of the Salvos, and we write these words humbly to express our sincere thanks and gratitude for her support and work ethic.
Funerals are never easy, especially for those that we love so dearly, that mean the most, and have had such an instrumental and influential role on who we become. But, with Salvos Funerals, they made it that little bit easier to deal with, so we can only highly recommend them for any service you are looking to have for your loved ones.”
- Sean, Georgia & Rachael (Melbourne, VIC)