Smiling young family of four enjoying a walk along a leafy suburban path — mum cradling the toddler while dad gently holds their daughter’s hand.

Get help

Having trouble putting food on the table or paying your bills?
Call us Monday to Friday, 9am–4pm.

We believe in good for you

If you are experiencing financial hardship or are facing a crisis, contact us to find out how we can support you. Depending on your situation, and what we have available, we may be able to provide you with vouchers for food, fuel or electricity. We can also help with referrals to other support services such as addiction rehabilitation centres.

Contact us

For all-year financial support, call 03 5986 4206, leave a message or simply turn up on Tuesdays between 10am–12pm for assistance.

A team member will have a compassionate conversation with you to understand your needs and let you know what help is available.

When you phone us, you may be told you're eligible for a voucher and directed to visit us for collection on a Tuesday between 10am– 12pm.

For Christmas support, contact us from the first week of November on 5986 4206.

Find how Doorways case work can support you

A Salvation Army officer offers a gesture of comfort to a person needing support.

Financial counselling

The Salvation Army’s free financial counselling service, Moneycare, is here to help you feel in control of your finances. We can work with you to manage your debt, develop new strategies or you may like to explore our free eBook. We can also point you in the right direction for a No Interest Loan.

Call 1800 722 363 for an appointment.

Talk to a financial counsellor online