Get help
Call us Monday to Friday, 9am–4pm.
We believe in good for you
If you are experiencing financial hardship or are facing a crisis, contact us to find out how we can support you.
Depending on your situation, and what we have available, we may be able to provide you with vouchers for food, fuel or electricity.
We can also help with referrals to other support services such as addiction rehabilitation centres.
Financial support
For all-year financial support, call The Salvation Army and a team member will have a compassionate conversation with you to understand your needs and let you know what help is available.
Community support
Whether you need help with prayer support, groceries or services, please reach out to Hornsby Salvos between Tuesday to Thursday, 10am–1pm.
Financial assistance
The Salvation Army’s free financial counselling service, Moneycare, is here to help you feel in control of your finances. We can work with you to manage your debt, develop new strategies or you may like to explore our free eBook. We can also point you in the right direction for a No Interest Loan.
Call us or talk to a financial counsellor online.
Help with your energy bills
The NSW Government’s Energy Accounts Payment Assistance (EAPA) program can help cover your current residential electricity or gas bills if you're experiencing short-term financial hardship, crisis, or emergency.
Complete this form, and a team member will contact you to assess your eligibility.
Important next steps while you wait:
- Contact your energy provider immediately to let them know you’ve applied for EAPA.
- Your provider cannot disconnect your service while your EAPA application is being assessed.
- Ask your provider about available support such as payment extensions, switching plans, or hardship programs.
Note: EAPA cannot be used for overdue or carried-forward balances.