Our impact

Our three-phased approach to disasters supports people from the moment a disaster hits to recovery efforts and rebuilding resilience. Backed by The Salvation Army’s wrap around services, we are there for the long haul, helping people get the assistance they need to rebuild their lives and livelihoods.

• Response — deployed with first responders in the immediate aftermath of a disaster, we provide catering and establish safe and friendly rest areas. When the incident managers (usually government) establish evacuation or relief centres, we also provide refreshments, meals, material aid and a friend to talk to.
• Recovery — a coordinated process that can involve a wide range of Salvos services. At the invitation of incident management, our Recovery team provides essential assistance, including financial hardship aid, material support, chaplaincy services and helps navigate referral pathways. Throughout what can be a protracted recovery journey which can span months to years, The Salvos can provide financial counselling and case management. The Salvos have been and continue to be deeply committed to being there for the long haul, to help people rebuild their lives and livelihoods.
• Resilience — our aim is to integrate disaster risk recovery and resilience into our model of care. Our focus on resilience strives to collaborate with families and communities, to identify opportunities and risks, strengthen coping strategies and leverage their existing strengths to restore livelihoods amidst compounding crises.

As a national organisation that is locally embedded, we not only understand our community, we are a part of it, which means we are often there before, during and after a disaster strikes. We can do this because we work in partnership with Salvos from a wide range of social services across the country, to meet people at their point of need.