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Early recovery support - Mid Coast New South Wales Floods

The Salvation Army Emergency Services recovery support has now concluded.

We are mindful that crisis events such as these floods can have an impact on individuals and communities for an extended period of time. We are present in many of the flood affected communities and will continue to be available to individuals' experiencing hardship: community members requiring financial or material assistance, can contact The Salvation Army's phone assistance line (PAL) on 02 8775 7988. This line is open Monday - Friday between the hours of 9:00am - 3:30pm and provides an opportunity to speak with a worker who can help with an assessment.

To learn more about the impact of our disaster response and recovery efforts, visit the Our Impact page.

How to access recovery support

In a government-declared emergency, The Salvation Army offers hardship grants for urgent necessities like food, clothing, and medical supplies. Recovery hubs, managed by state or local governments and involving various agencies, including The Salvation Army, serve as one-stop-shops for information, referrals, and personal support, including financial assistance.  

Recovery support can be sought in-person at a recovery hub. Those seeking assistance must provide the following:  

Essential

  • Photo ID with the address of your flood-damaged house (this needs to be your primary place of residence)   
  • A Medicare or Health Care Card to show your dependents (if you are claiming a grant for your household members)   

Optional

  • Any other evidence to demonstrate that you are impacted, such as an insurance claim, referral letter. 

For details on getting financial help after a natural disaster, contact your state and territory disaster support.

We stand with communities through the stages of disaster

From emergency response to long-term recovery, we stand with communities through the stages of disaster, providing financial, material, emotional and spiritual support to help rebuild lives and livelihoods.  
 
In the aftermath of a disaster, it’s easy to feel overwhelmed by the enormity of all that needs to be done.  
 
You don’t have to take the journey alone.  
 
The Salvation Army can provide advice, assistance and clarity, to help you make sense of what the next steps are and regain control over the situation. We are here to support you for as long as it takes to recover. 

Need assistance?

For financial assistance (outside of a declared disaster) visit The Salvation Army website to access the phone number in your state.