The hotline is available Monday to Friday 9:00AM – 4:00PM on (02) 8775 7988 and provides assessments for emergency relief to help people address immediate basic needs in times of crisis.

Assistance could include:

• An eftpos gift card for food, medication and/or petrol assistance to be collected from your local Coffs Harbour Salvos Corps
• Referral to Salvos Stores for clothing, household items and other practical assistance. 
• Referral to the Salvos Interlock team who provide support with interlock device installation expenses.
• Onesight Vision Vouchers
• Referral to other Doorways Programs including Case Management or Moneycare

Doorways Case Work aims to support you as you seek to make changes in your life, no matter how big or small.

We believe everyone has the capacity to change and Doorways Case Workers walk alongside you as you work together to develop plans to achieve your goals.

Case Work can be undertaken either face-to-face or over the phone, depending on your circumstances.

Our service empowers you to become less reliant on financial aid by journeying alongside you to develop your own resources, building up your capacity and connectting you into a community of belonging.

Meet our Doorways Case Worker, Elle.

She works part-time from Wednesday to Friday 9:00AM to 4:30PM.

If you would like to have a yarn with Elle, she can be reached on 0437 569 279 or at elle.smith@salvationarmy.org.au

Are you struggling to pay off your credit card? Is legal action imminent? Is your electricity bill overdue ... again? Are you having trouble making ends meet?

Even if everything feels overwhelming, there is hope – you can get your money under control.

The Salvation Army’s free Moneycare financial counselling service is here to help, just call 1800 722 363.

When you talk through your situation with our caring, professional counsellors, you’ll receive personalised advice on how to get through your money problems and avoid trouble in the future. Importantly, our service is free and confidential.