Get help

For all-year financial support, call us and a team member will have a compassionate conversation with you to understand your needs and let you know what help is available.

When you phone us, you may be told you're eligible for a voucher and directed to visit us at a Doorways collection site on Tuesday and Thursday between 10am and 12pm.

Find how Doorways case work can support you.

By appointment

Doorways is here to support you as you seek to make changes in your life. We believe everyone has the capacity to change and our case workers can walk alongside you as you develop plans to achieve your goals.

Case work can be undertaken either face-to-face or over the phone, depending upon your circumstances. Our service includes compassionate conversation, information about available services, advocacy, and external referrals as needed.

Our services are open to all people and provided without discrimination. There is no wrong door when seeking assistance from The Salvation Army. If we cannot provide you with the right support, we will put you in contact with people who can.

Thursday, 10am–12pm
On the balcony behind the Mackay Family Store at 48-50 Gregory Street, Mackay.

All are welcome to attend our weekly community meal — a warm, relaxed space to share good food, meet new people and enjoy time together. Whether you’re looking for connection, support or simply a friendly place to belong, there’s a seat for you at our table.

Available from the first week of November.

Need help with food or gifts at Christmas? Call us to register your need and find out how we can help.