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Eva Burrows College

Student Resources

Ensuring a supportive learning environment through a range of student services and facilities.

A personal learning experience

Eva Burrows College provides a personal learning experience as we care about you and your learning journey. We offer services and facilities to ensure that you are supported in every way.

Admission and enrolment advice

Experienced staff will guide you through the process.

Student ID card

Students are issued an ID card upon request.

WiFi

WiFi access is available to students on campus

Worship

Prayer rooms and Chapel available.

Support information for undergraduate and postgraduate students

Enrolment advice

Experienced staff are available to guide you through the admissions and enrolment process for all courses.

Course advice

Course information and knowledgeable planning will help you maximise the options that are available to you. Our Registrar is available to provide you with any assistance regarding your higher education study. Please contact the Registrar via enquiries@ebc.edu.au 

 

Orientation

Sessions are offered for students enrolled in undergraduate and postgraduate awards, and once enrolled, an online orientation module is available on ARK, our Learning Management System.

If you have a class on campus, lecturers will advise students of the evacuation plan and first aid facilities in the first class of the semester.  These plans are posted in every classroom and all common areas of the college.

StudyAssist - higher education loans

StudyAssist is an Australian Government website managed by the Department of Education. StudyAssist provides students with information about Government study loan schemes that help eligible fee paying students to pay their tuition fees.

Academic skills support

Study skills assistance for students enrolled in undergraduate and postgraduate awards is available from faculty member Matt Cairns.

Study skills support materials are also available for enrolled students in our Student Central portal in ARK, our Learning Management System.

The University of Divinity Style Guide is a helpful guide to referencing, academic writing and presenting assignments.

Inclusion Policy

The University of Divinity's mission is to "demonstrate how to live in unity with diversity".

Human rights, social justice, embrace of diversity and support for vulnerable social groups are part of the University's ethos. The Inclusion Policy aims to enable this aspiration by providing the basis for an inclusive and accessible learning environment in which all students have equal opportunity, and which is free from unlawful discrimination and harassment. View the University's Support for Students Policy).

Library

Eva Burrows Library is located in Melbourne. The library is a learner-centred space, delivering optimum service and providing access to knowledge in a variety of formats including online and postal access.

All members can access a large digital collection and over 36,000+ print resources including specialised collections, with these excellent resources supporting quality research and study.

Students are introduced to Library staff during Orientation and are encouraged to take a tour and become familiar with the library resources. Email our librarians at library@ebc.edu.au if you require any help as they are committed to supporting you.

Students can also utilse the libraries of other colleges of the University of Divinity.  When you visit different University of Divinity libraries you will need to register before you borrow for the first time and you will need a University of Divinity student ID card.

Educational IT Systems

The University of Divinity has three major IT systems used by staff and students for learning, teaching and research:

  • ARK: the Learning Management System used to support all units at the University.  Instructions for access to ARK and related resources are sent to all NEW students prior to the commencement of Semester.  Units can be accessed 1 week prior to the commencement of the unit. Access to units are closed to students 2-4 weeks after the end of the unit.
  • UD Library Hub: digital library resources including databases, journals and e-books
  • Paradigm: the Student Information Management System, providing access to enrolment data and results

EBC students also have access to the extensive Eva Burrows Library catalogue and system.

Appeals and Complaints

Eva Burrows College complies with the Higher Education Standards Framework (HESF) and the University of Divinity policies. All students have the right:

  • to seek a review of, or to appeal, a grade awarded to an assessment task
  • to make a complaint if they believe in good faith that there has been a breach of the Code of Conduct.

In either situation, there are initial processes available before a formal appeal or complaint is made. In the first instance, speak to your lecturer or Student Support Officer. Review information in the EBC Student Procedures Handbook (link to come) or on the University of Divinity website.

The National Student Ombudsman (NSO) is a free, impartial and independent service for students to escalate complaints about the actions of their higher education provider. The NSO can consider a range of issues, including student safety and wellbeing, gender-based violence, racism and racial vilification, discrimination, the fairness and effectiveness of student complaints processes and administrative issues. 

Students with Disabilities

We want every student at Eva Burrows College to succeed. Our Student Support Team are here to help you. Student Support Plans are available if you require support or adjustments for your studies. We encourage you to talk with the Registrar or a Course Advisor about your requirements when enrolling.

Campus facilities, recreation facilities and parking.

Student lounges and kitchenettes with coffee machines, microwaves, and other facilities are available at both campuses. 

Parking is available on or around both campuses and both can be reached by public transport.

The Melbourne campus has a full size oval with cricket pitch, multiple green spaces and native vegetation while the Sydney campus is in close proximity to several parks.

Well-Being Information for Students

As a student, your well-being is important. We take this seriously at Eva Burrows College and desire that all our students are successful in their studies. It is for this reason that we expect our students to behave in ways that promote a productive and healthy learning environment for all. You might like to refer to the University of Divinity's Code of Conduct for more information.

All students at EBC have a right to engage in their studies without experiencing inappropriate behaviour such as discrimination, racism, bullying, and sexual harassment. These types of behaviours will not be tolerated.

Reporting Inappropriate Behaviour

If you experience or witness inappropriate behaviour you can confidentially report by:

  • Contacting a member of faculty that you feel comfortable talking to by either phone or email. They will confidentially escalate the issue to the Academic Dean.
  • Contacting the Academic Dean directly via catherine.spiller@salvationarmy.org.au or (03) 9847 5400
  • Completing the online reporting form.

All reports are confidential and are taken seriously.

College support contacts

Our staff look forward to assisting you with any enquiries or concerns

Official points of contact for students:

Other support staff:

External Supports

The following national support services are available to assist students with health, wellbeing, financial, legal and other personal matters. These services operate independently of our organisation and can be contacted directly for support and advice.

Contact us

Reach out if you have any enquiry — we are always happy to help.