Get help
Call us Monday to Friday, 9am–4pm.
Help is closer than you think
If you are experiencing financial hardship or are facing a crisis, contact us to find out how we can support you. We believe in good for you and want to see you get back on your feet.
Depending on your situation, and what we have available, we may be able to provide you with vouchers for food, fuel or electricity. We can also help with referrals to other support services such as employment services, legal services, mentoring and addiction rehabilitation centres.
Financial support
For all-year financial support, call us and a team member will have a compassionate conversation with you to understand your needs and let you know what help is available.
When you phone us, you may be told you're eligible for a voucher and you'll be able to collect that from the Box Hill Doorways emergency food relief location.
Doorways emergency food relief
We provide free food parcels containing fresh and packaged items to those experiencing food insecurity or facing an emergency. Come along if you need support with everyday basics.
Tuesday and Thursday, 10am–2pm
1010 Whitehorse Road, Box Hill
Financial counselling - Moneycare
The Salvation Army’s free financial counselling service, Moneycare, is here to help you feel in control of your finances. We can work with you to manage your debt, develop new strategies or you may like to explore our free eBook. We can also point you in the right direction for a No Interest Loan.
Call us or talk to a financial counsellor online.
Christmas support
Available from the first week of November
If the joy of the festive season feels out of reach, contact us. We may be able to support you with a food or toy hamper.