Retirement Village Costs, Fees and Contracts

Retirement village costs generally include upfront deposits, an ingoing contribution, ongoing village charges and a deferred management fee when leaving a retirement village. The exact costs and contract arrangements vary depending on the retirement village and type of agreement you choose. At The Salvation Army Aged Care, our retirement villages operate under Loan Licence or Residential Tenancy Agreements.

What does it cost to live in a retirement village?

There are four main categories of costs when it comes to moving into a home in a Salvation Army retirement village. 

Payment	What is it?	When is it paid?
Upfront deposits	Deposits paid to secure your next home	Before moving in
Ingoing contribution	Payment giving you the right to occupy the home	When entering a village
Recurrent charges (ongoing fees)	Costs associated with operating and maintaining the village	Monthly
Deferred Management Fee (10% for 3 years)	Fee payable when exiting the village	Upon exit

Upfront deposits

If you have chosen a home that was for sale, you will be required to pay two deposits before moving in: 

1. A holding deposit of $1,000 to secure your new home 
2. A further $9,000 deposit once your licence contract has been signed  

All deposits are fully refundable. 

Ingoing contribution (purchase price of the property)

An ingoing contribution is a one-off payment that gives you the right to live in a home within a retirement village, whether it be an apartment or a villa - this is the purchase price. At The Salvation Army, we offer our homes under a Loan Licence Contract (which means you are a non-interest holder).  

Ongoing retirement village fees and charges

In NSW, these are referred to as recurrent charges. These are payments made to cover the ongoing costs of operating a retirement village. These fees are paid monthly through your statement and cover items relating to amenities, staff wages, gardening, council rates, insurance and capital maintenance. Please note that a portion of recurrent charges is set aside to contribute to the Capital Works Fund as part of capital maintenance requirements.

From 1 July each year, the recurrent charges generally increase annually - depending on the village, the increase may be in line with the consumer price index (CPI) or higher. If charges increase by more than CPI, residents must approve the increase through a ballot vote.

In Queensland, these ongoing charges are known as general services charges and are used for the same purposes mentioned above. In addition to the general services charges, there is a maintenance reserve charge, which is used to fund items relating to repairs, servicing and capital maintenance.

Any replacement of items in NSW and Queensland is covered by the operator (The Salvation Army in this instance), whether it’s in your home or in the communal facilities. However, repairs, servicing and capital expenditure are covered through recurrent charges.

What is a deferred management fee (exit fee)?

A deferred management fee (DMF), also known as an exit or departure fee, is a fee you will pay upon leaving a retirement village. At Salvation Army retirement villages, the DMF is calculated as a percentage of the ingoing contribution price and the length of your residence.

Our DMF is capped at 30% of your ingoing contribution after three years of living in one of our villages:

• 10% for the 1st year
• 20% for the 2nd year
• 30% for the 3rd year
• 30% for the 4th year and thereafter

Please note: This fee is not applied in a rental model, like Shaftesbury Court Retirement Village, as an ingoing contribution is not paid.

Example: If you paid an ingoing contribution of $500,000 and you exited the village after three years, a 30% deferred management fee would equate to $150,000, before considering any other applicable adjustments or contract-specific arrangements.

Note: This is an example only. Actual costs depend on your individual contract.