Residential Aged Care

Life in Our Centres

Our Centres revolve around creating a happy, safe and inclusive home for each of our residents. We offer a range of accommodation options, specialist services and wellbeing programs.

Our friendly and fully qualified staff dedicate time getting to know our residents one-on-one in order to fully understand and cater for their needs, an integral part of our person-centred model of care.

Our facilities include 24 hour on-site nursing, state-of-the art nurse-call system, recreational rooms, landscaped gardens, centre bus for regular outings and more.

Assistance with the aged care admission process
Speak to a real person, who will not only explain the admission process, but will also walk through each step of entering aged care with you.

24-hour care from qualified and caring professionals
Each staff member has undergone reference and security checks to ensure they are fully qualified, experienced and passionate about working in the aged care sector. Emotional intelligence is also a key factor in recruiting our people.

A range of homely room options
Our centres have a variety of room options to suit different levels of mobility, comfort, budgets, with features such as private en-suites, electronically adjustable beds, space for personal furniture, built-in wardrobes and provisions for telephones and TV.

Dedicated Lifestyle team who organises daily social activities
We take fun quite seriously! Each of our Centres has a dedicated Lifestyle team who organises daily activities based on the suggestions of residents, including daily outings, celebrations, trivia, cultural dancing, singing, walks, traditional games, Chapel services and much more.

Delicious and nutritious meals
Meals are cooked daily by a qualified chef in consultation with the dietitian.

We understand that food is not only about getting the right nutrition and meeting all the dietary requirements. We go through a lot of effort to ensure that our food:

• caters for taste preferences
• respects lifestyle choices
• meets cultural requirements
• looks good
• and is enjoyed in a nice environment.

Residents actively contribute towards the 5-week rotational menu planning for each season. Sample tasting and feedback sessions are a fun and much anticipated activity at our centres.

Dementia care services
Our approach to dementia care is led by each resident’s interests, feelings and emotions. We respect the rich lives they have led by tailoring our care based on their personal history and story.

Types of Care

Residential Care
Involves 24 hour care and support for older people who can no longer live in their own homes in our Residential Aged Care Centres.

Specialised Dementia Care
Involves looking after people with high levels of dementia in a safe and secure environment in our Residential Aged Care Centres. Secure dementia care is available in many of our Residential Aged Care Centres.

Respite Care
Is a short term care in our Residential Aged Care Centres. We understand that at times, taking care of an elderly loved one can be physically and emotionally demanding. Short-term respite support can help lighten the load for both the carer and the person being cared for.

Palliative Care
Involves specialised medical and nursing care for older people with life-limiting illnesses in our Residential Aged Care Centres. The focus is on providing relief from the symptoms, pain, physical and mental stress at any stage of the illness. We work with experts and families to improve the overall quality of life of people under our care.