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EastCare Housing Services

The EastCare Housing Services is funded by the Department of Human Services to respond to people who are experiencing homelessness or experiencing housing crisis. The service streams of this program are:

Eastern Region Front Door Services

Provides assistance with finding and/or maintaining accommodation; support through a difficult time; help with finding other services; information on material aid; and follow up/case coordination.

Front doors can assist with a range of support and accommodation options. 

Housing Information and Referral (HIR)

Assists Families, single adults or young people in Boroondara, Monash and Manningham who are homeless, at risk of becoming homeless or living in inappropriate housing.

We provide assessment of your housing and related needs; information on public and private housing; negotiating on your behalf with landlords, real estate agents and government departments; assistance with relevant Office of Housing or long-term community housing applications; referrals to crisis accommodation, transitional housing, long-term community housing and other alternative options, as appropriate; assistance with Housing Establishment Funds for rent in advance, rent in arrears, bond (private rental only), removal costs, whitegoods and purchasing of crisis accommodation. 

Tenancy Administration Service

Assists families, single adults or young people who are living in our crisis and transitional managed properties (THM) in the cities of Boroondara, Monash and Manningham.

We perform the duties of a landlord for our transitional properties. All tenancies are covered by the Residential Tenancies Act. We look to help educate tenants about their rights and responsibilities whilst they receive support through designated support agencies.

You can access this support in person or on the phone and you can also access this service via another Front Door service. THM properties can only be accessed via Front Door services. 

The Salvation Army – EastCare

16 Church Street, Hawthorn
Phone: 9851 7800 or 1800 811 916
Fax: 9855 2346

Eastern Region Front Door Services
Phone: 1300 558 484