Salvation Army SHS data indicates that on 8,218 occasions, individuals were not able to be assisted upon presentation.
This means that almost one in three people seeking assistance from Salvation Army SHS Services were turned away on any given day.
The main reason people were not assisted with accommodation by Salvation Army SHS services was due to a lack of resources. For clients presenting at Salvation Army SHS youth services 61% were unassisted due to the lack of available accommodation and nearly three out of four unassisted women were also turned away for this reason. While The Salvation Army endeavours to provide other assistance such as material aid and support, the significantly high rate of non-assistance due to a lack of accommodation is of particular concern to The Salvation Army.