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Succeeding with over 30 years of Service


The Salvation Army Westcare provides a continuum of specialised services to babies, children, young people and their families in the Northern and Western region of Melbourne who are unable to reside with their families.

Westcare operates 31 programs across 16 different sites in Melbourne’s Western Suburbs.

Westcare aims to contribute to the sector through the provision of nationally-accredited training, drawing upon the extensive practice, wisdom and theoretical knowledge of our dedicated and experienced staff. 

The services provided include alternative living arrangements for those no longer able to live with their families (Home Based Care and Residential Care), support through case management, education programs for those excluded from the mainstream education system and transitional housing support.

Westcare is a QIC-accredited Community Service Organisation through Quality Improvement and Community Services Accreditation (QICSA). More information here: www.qicsa.org.au


Westcare's Strategic Goals

  • Westcare will provide services to children, youth and their families, which promote their social, emotional, physical, spiritual and developmental well-being.
  • Westcare is equally committed to supporting staff and carers: 'what we do for children, youth and their families we do for each other'.
  • Westcare will provide a workplace that is committed to the ongoing learning and knowledge for individuals, programs, the whole organisation and the broader community sector. 
  • Westcare will ensure that staff, carers and programs have the adequate level of resourcing to work with children, youth, their families and each other effectively.
  • Westcare will work with communities to promote social justice and well-being for all children, youth, and families.



Westcare works in close partnership with many other agencies including:

  • Royal Children's Hospital
  • Department of Human Services (DHS)
  • DASWest Alcohol and Other Drug Services
  • Berry Street Take Two
  •  Anglicare
  •  Mackillop Family Services
  •  Office of the Child Safety Commissioner
  •  Residential Care Learning & Development Strategy (RCLDS)
  •  RMIT University, Swinburne University
  • Tasmanian Salvation Army
  • Victorian Aboriginal Child Care Agency (VACCA) 
  • Australian Childhood Foundation.


Westcare Model


Westcare actively operates using Peter Senge's ideas of learning organisations as outlined in The Fifth Discipline: The Art and Practice of the Learning Organisation. Westcare is committed to staff and client health and well-being, summed up by the axiom: 'what we do for children, young people and their families we do for each other'.

Westcare embraces Senge's philosophy by continually building a learning organisation where:

'People continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspirations are set free, and where people are continuously learning how to learn together'.


Peter M. Senge (1990) The Fifth Discipline: The Art and Practice of the Learning Organisation

In using Senge’s model, Westcare has very effectively integrated Senge's (1990) five disciplines: systems thinking, building shared vision, mental models, team learning and personal mastery into its collaborative philosophy, practice and operation.


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