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FiF logo  is a functional literacy program created by The Salvation Army’s STeP123 program intended to encourage an individual's recognition of their potential for creating, communicating and learning. Participants work within a small group in an informal and relaxed environment.

FiF logo include practical exercises to help identify a person's literacy needs and hints on filling in forms on paper, online and email attachments.

There are two  FiF logo where individuals are encouraged to participate fully to create a shared experience. Based on a 'train the trainer' model, the workshops are aimed at workers, volunteers and community members who would like to help someone with literacy needs.


FiF logo  have been designed so that they can be run by program workers by referring to the Introduction to the Facilitators Manual
(click here) then click on each workshop below for details.

Workshop 1 - Paper

Workshop 2 –  Online

Click here for online form/survey

FiF logo    Rationale

FiF logo    Testimonials

FiF logo    Brochure