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Access North Queensland flood relief

If you are in immediate danger, please call 000.

Financial assistance has now been extended to all Townsville City Council residents affected by the flood waters in North Queensland.

If you are experiencing personal hardship, you can:


The Community Recovery Hotline on 1800 173 349 


Access the online portal here.


Access support and assistance at the Community Recovery Hubs. All sites are open 9am to 5pm, 7 days a week.

State Government Building 
Ground Floor,
187-209 Stanley Street,

Townsville Stadium – Murray Sporting Complex 
Murray Lyons Drive,

Brothers Townsville Football Club 
468 Bayswater Road,
Mount Louisa

1300 Smiles Stadium, 
14 Golf Links Drive,

Bluewater Community Centre
14 Forestry Road

We will continue to update you on how you can access assistance once it is deemed safe for us to move into the area. 

If you've landed on this page because you would like to support those affected by the recent emergencies, please give here.

More information about the flood

  • The Salvation Army Red Shield logo
  • Salvos Stores logo
  • Employment Plus logo
  • Aged Care Plus logo
  • Salvos Legal logo

The Salvation Army acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them and their cultures; and to elders both past and present.

13 SALVOS (13 72 58)

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