The 2012/13 financial year saw a continuation of deflated retail trading conditions, with many organisations being forced to close or cut back on staffing levels.
During that period Salvos Stores grew its store sales income by $2.8 million or 3.2%. This, when compared to retail in general, which saw a growth of just 1.0%, is quite outstanding.
In terms of operating surplus, again year on year Salvos Stores saw growth of $1.1 million whilst most retailers were downgrading their forecasts.
Salvos Stores is very proud of the effort that staff and volunteers have put into these tough trading times and their extra effort can be seen in year-end results.
Salvos Stores generated a surplus in excess of $18 million, including goods to the value of $2.68 million given away free of charge to people referred through The Salvation Army community support centres. This achievement is $1.2 million ahead of budget for the year.
Salvos Stores has 210 stores. Four new stores – Beechboro, Pinjarra, Murray Bridge and Nightcliff – have been opened in the past 12 months. Salvos Stores has 1,150 staff and 2,500 volunteers.
Salvos Stores served in excess of five million customers and sold 17.9 million items during the year.