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Youth Services

Youth Services works with children and adolescents on Departmentof Human Service’s statutory orders as well as their families in the Eastern Metropolitan Region (EMR).

Intensive Case Management Service (ICMS)

ICMS Case Managers provide a multi-disciplinary intensive case management and assertive outreach service to 24 young people (aged 12-17 years), who are on DHS statutory orders and who are high level of risk and for whom other services have not and would not be effective in ameliorating the young person’s circumstances and managing the level of risk.

Alcohol & Drug Youth Consultancy (ADY-C)

The ADY clinician provides specialist alcohol and other drugs assessment, brief intervention, secondary consultation and professional development to young people on DHS statutory orders who reside in out of home care in the Eastern Metropolitan Region (EMR) and Hume region. The clinician will also provide alcohol and other drugs secondary consultation and professional development to professionals who are working with these young people.

Youth Justice Housing Pathways Initiative (YJHIP)

The EMR Transitional Housing Management (THM) / YJHIP program seeks to improve pathways to supported accommodation for young adults aged 17 – 24 years, who are on parole from Juvenile justice custodial settings, The YJHIP workers provide assertive outreach support across 10 dispersed THM properties in the EMR.

Residential Youth Services (RYS)

RYS accommodates up to 14 young people aged 12 – 18 years who are on DHS statutory orders and who are required to live in out of home care settings. RYS comprises of 5 residential units in the community and throughout the EMR. Each unit has up to 3 young people who are cared for by residential house supervisors and residential care workers, 24 hours a day.

Children in Residential Care (CIRC) Education Support Program and Streets Ahead Day Program

Incorporating CIRC and the former WARPed program, and joining with The Salvation Army Mitcham, this new initiative aims to meet the vocational, educational and recreational needs of young people in out of home care.

CIRC is a Regionally based service that offers direct and indirect educational support and planning to 15 regional quarterly targets to children and young people living in residential care. It is designed to maximise the educational/vocational potential of young people who reside in Out of Home Care.

The Day Program, based at The Salvation Army Mitcham site, offers a full time program over 4 semesters, each running for 10-12 weeks, for 6 participants, aged 12-16years.

CIRC Education Support Workers are based at the site to co-ordinate programs, provide support to the young people accessing services and ensure linkages are developed and maintained for transition to other options, e.g. school, TAFE, employment.

Leaving Care

This initiative aims to achieve better outcomes for young people leaving care by assisting them in the development of life skills, providing links to education and training options and preventing homelessness through the creation of pathways to sustainable long term housing options.

Crisis Accommodation Service for Eastern Youth (CASEY)

The CASEY program provides a coordinated response to address the needs of young people 18-24 years old experiencing primary homelessness, via the provision of short-term crisis accommodation and case management support. The CASEY program works with young people to identify alternative accommodation options and will assist young people to identify issues surrounding their homelessness and, where required, will make relevant referrals to professional supports.

Creating Connections Intensive Case Management Service

The Creating Connections hub in the EMR provides for a specialist service component called the ICMS program that is an intensive case management support program which provides a comprehensive joined up support response for SAAP clients aged 15-25 years with multiple and complex needs. CC ICMS will support and assist Young People that are homeless, or at risk of homelessness, and support will go beyond crisis driven or short term interventions. The program will deliver a case management response that reduces the complexity of the service system to young people to improve practice across the homelessness service sector and related services working with clients who have high and complex needs.


For further information about the services offered by the EastCare Network, including program eligibility, hours of operation, program costs, please contact us on the listed telephone numbers.

31 - 33 Ellingworth Parade
Phone: (03) 9890 7144
Fax: (03) 9890 4385