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Centre for Restoration

The Centre for Restoration exists to support people who wish to bring a grievance against The Salvation Army for abuse suffered.

We provide support for any person who has been the victim of abuse while in Salvation Army care. When responding to complaints or allegations we are guided by the principles that all persons are entitled to:  

  • be treated with dignity and respect
  • privacy and confidentiality
  • due process and efficient,
  • prompt and timely service.

Our team is here to provide you with support and can guide you through the Personal Injury Complaints Committee (PICC) process. To do this we have developed the CARE approach. At the heart of our approach is the principle that each individual is always the main concern of our services. We encourage and support your choice in developing your personal care plan.

In its engagement with survivors of abuse, The Salvation Army believes that the principles of restorative justice are very important. With this in mind, The Salvation Army wants to engage with survivors in a restorative justice process to help them obtain the outcomes which are the most meaningful for them.

None of your personal information, or any information that identifies you, will be passed on to any other party unless you ask us to or unless we are compelled or authorised by law to do so. All information will be handled strictly in accordance with our privacy policy and privacy statement.

For more information, please contact us on:

Phone: +61 2 9466 3063
Email: centreforrestoration@aue.salvationarmy.org

Mail: The Salvation Army
Centre for Restoration
PO BOX A435
Sydney South NSW 1235

Guide to the restoration journey

  1. Contact us 
  2. Share your experience - Find out more
  3. Develop a care plan - Find out more
  4. Claims committee - Find out more
  5. Ongoing support - Find out more

Read more about the CARE approach: 

Care information sheet

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  • Employment Plus logo
  • Aged Care Plus logo
  • Salvos Legal logo

The Salvation Army acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them and their cultures; and to elders both past and present.

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